Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage recovery services, ensuring high-quality care and compliance with regulations.
- Company: YMCA Together, a compassionate organisation dedicated to supporting individuals in recovery.
- Benefits: Competitive salary, professional development opportunities, and a supportive community.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Degree level education or significant experience in recovery and mental health services.
- Other info: Join a diverse team committed to empowerment and personal growth.
The predicted salary is between 45000 - 63000 £ per year.
Location: Liverpool, Sefton and Knowsley
Salary: £45,000 per annum + 5% on call allowance
Hours: 37.5 hours per week
Job Type: Permanent
Shortlisting: 25th February 2026
Interview: 4th March 2026
Why this role would be great for you
The Head of Recovery Services is responsible for the effective operational management of our regulated service; RISE Recovery and our mental health services, which are integral to supporting people in recovery. We are looking for someone who has great leadership skills alongside a passion for delivering high quality services which meet CQC compliance.
What your week may look like
- Supporting the Leadership Team in the delivery and development of high quality services achieved through the involvement of service users, staff and other stakeholders
- Providing Line Management support to members of the Operational Leadership Team
- Contributing to the wider thinking and planning of the organisation to ensure vision and objectives are embedded and achieved
- To support services and managers to embed a therapeutic approach
- Establishing, promoting and maintaining relationships with key stakeholders
- Monitor and evaluate the quality of care provided across services
- Ensure services are compliant with CQC regulations and standards as the Registered Manager for RISE
- Oversee the implementation of policies and procedures to maintain compliance
- Prepare for and participate in CQC inspections and audits
- Ensure that person-centered care is delivered to all service users
- Respond promptly to any concerns or complaints raised by service users or their families
- Promote a culture of dignity, respect, and empowerment
- Effective management and development of the Operational Leadership Team to ensure the delivery of the quality and financial objectives
- Ensure that company priorities and requirements are delivered to reflect professional and exemplar services
- Lead on maintaining and building strong partnerships across the city
- Maintain effective communications with the central staff teams
- Ensure that the Quality Assessment Frameworks are continually monitored and sustained
- Ensure adherence to health and safety legislative and regulatory requirements and YMCA policy standards
- Chairing relevant Operational meetings, conducting work reviews, identifying training needs and providing supervisions
- Lead disciplinary and grievance procedures when necessary
- Team Lead and manage by example
- Facilitate meetings and workshops as appropriate
- Assist in the development and updating of organisational policies
- Supervise, motivate and monitor training staff and freelancers in their work
- Participate in the recruitment of staff and freelancers and lead on planning and overseeing their induction
- Ensure personnel records are correctly maintained
- Ensure effective communication with staff within YMCA Together
- Work flexibly to meet the changing needs of the organisation
- Undertake any other duties that may be reasonably requested
Professional Practice and Development
- Attend regular supervision sessions with the Director of Specialist Services in accordance with the supervision contract
- Maintain good professional practice and ensure ongoing development, through use of supervision and training
- Provide progress reports to the SLT and key stakeholders as required
- Keep updated of changes in regulation, legislation, best practice guidelines across the sector
- Respect the confidentiality of service users using the service and be responsible for the security of personal and confidential information
- Carry out all these duties within the organisation’s safety guidelines
- Actively participate in supervision and reflective practice sessions
What can we offer you
Working with YMCA Together comes with a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA Together offers training to support your role and personal development.
Qualifications and Experience
- Educated to degree level or above or significant demonstrable experience
- Experience of safeguarding
- Experience of working with adults with care and support needs
- Experience of working with people who use drugs and alcohol
- Proven track record of successful development of schemes and projects
- Experience of managing compliance
- Specific knowledge of project management
- Knowledge of problem-solving techniques and decision making practices
- Knowledge of interpreting information, data and research
- Knowledge of the CQC assessment framework
- Ability to support and develop services
- Ability to support and develop staff teams
- Creative thinking
- Excellent interpersonal skills with a broad range of people
- Highly effective communication
- Ability to generate trust and credibility when working in a team and be reliable, approachable and discreet
- Commitment to personal development and self-reflection
- Supervision skills both on a one to one and in a group
- Credible, trustworthy and reliable
- Ability to work within and have commitment to YMCA Together ethos, philosophy and SHREK values: Strength, Humility, Respect, Empathy and Kindness
- Energetic, dynamic and self-motivated
What is a nice to have
- Management Qualification
- Experience of working within the field of recovery and mental health services
- Experience of working in the charitable sector
- Knowledge of current housing and mental health policies
- Knowledge of housing law, employment law, planning law, health and safety legislation and charity law
Even if you don’t feel that you have all the relevant skills and 'nice to haves', we would still like to hear from you and invite you to fill out our application form.
YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Head of Recovery Services in Liverpool employer: YMCA Liverpool
Contact Detail:
YMCA Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Recovery Services in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the recovery and mental health sectors. Attend local events or online webinars to meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, mission, and recent projects. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your experience and how it aligns with the role of Head of Recovery Services. The more you practice, the more confident you’ll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Head of Recovery Services in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Head of Recovery Services role. We want to see your passion for delivering high-quality services and how you can contribute to our mission.
Showcase Your Leadership Skills: Since this role involves managing teams and supporting staff, be sure to emphasise your leadership experience. Share examples of how you've successfully led teams or projects in the past, as this will resonate well with us.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at YMCA Liverpool
✨Know Your Stuff
Make sure you’re well-versed in the CQC compliance standards and the specific needs of recovery services. Brush up on the latest regulations and best practices in mental health services, as this will show your commitment and expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve motivated staff or managed conflicts. This role requires strong leadership, so be ready to discuss your approach to team management and development.
✨Engage with the Mission
Demonstrate your passion for supporting individuals in recovery. Share personal anecdotes or experiences that align with YMCA Together’s ethos of strength, humility, respect, empathy, and kindness. This will help you connect with the interviewers on a deeper level.
✨Ask Thoughtful Questions
Prepare insightful questions about the organisation's future plans, challenges they face, or how they measure success in their services. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
