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- Tasks: Support young people in overcoming challenges and achieving their goals.
- Company: YMCA Heart of England, a Christian charity making a real difference in the community.
- Benefits: Competitive salary, full-time hours, and a chance to impact lives positively.
- Why this job: Join a passionate team dedicated to helping vulnerable individuals find stability and support.
- Qualifications: Experience in housing management or support work, with strong communication skills.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 25000 - 32000 £ per year.
YMCA Heart of England are looking for a Life Coach (Support Worker) to join the team, based predominantly in Aston, Birmingham. Working on a full time, permanent contract, 37.5 hours per week and in return you will receive a competitive salary of £28,293.77 per annum.
YMCA Heart of England is a Christian charity providing a range of life-changing services for the local community. With a turnover of over £4m, we house over 300 young people, most of whom previously were homeless, and support them to get their lives back on track. We also care for pre-school children in our nursery and run various social enterprises to create employment and generate income for our charitable work.
About The Life Coach (Support Worker) Role:
- You will be required to effectively access and implement a programme of support within the Adult Social Care framework.
- You will be required to undertake a variety of tasks ranging from assisting in the processing and assessment of applications to be housed at the scheme to void checks.
- It will also involve supporting the team to deliver a high-quality rent collection and arrears recovery service, whilst ensuring accurate records are kept on each tenant using our internal support and housing management system.
- You will need the ability to handle resident issues, such as anti-social behaviour.
- To excel in this role, you will need experience in housing management or supported housing and income management or debt recovery/collection (preferably in a social housing environment), and a working knowledge of housing issues and legislation, particularly pertaining to homelessness.
- You will also demonstrate excellent communication skills, with the ability to listen, question and influence when needed.
The closing date for receipt of applications is Wednesday 11th March 2026 at 9:00am. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YMCA Heart of England is an independent Christian charity, a registered provider of social housing, and affiliated to the national and international YMCA Movement. As an organisation fully committed to the welfare of children and vulnerable adults, a thorough vetting process is carried out as part of the appointment process, including verification of any required qualifications, verification of identity, taking of references and a DBS check as appropriate.
Life Coach (Support Worker) employer: YMCA Heart of England
Contact Detail:
YMCA Heart of England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Life Coach (Support Worker)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching YMCA Heart of England and understanding their values. Be ready to discuss how your experience aligns with their mission to support vulnerable individuals and communities.
✨Tip Number 3
Practice your communication skills! As a Life Coach, you'll need to listen and influence effectively. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at YMCA Heart of England.
We think you need these skills to ace Life Coach (Support Worker)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in the lives of those you’ll be supporting.
Tailor Your Experience: Make sure to highlight any relevant experience you have in housing management or support work. We’re looking for specific examples that demonstrate your skills and knowledge in these areas.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to see why you’d be a great fit for the Life Coach role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position.
How to prepare for a job interview at YMCA Heart of England
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and the specific challenges faced by vulnerable individuals. Familiarise yourself with the Adult Social Care framework and any relevant legislation around homelessness. This will show that you're not just interested in the role, but that you understand the context in which you'll be working.
✨Showcase Your Communication Skills
As a Life Coach (Support Worker), you'll need to demonstrate excellent communication skills. Prepare examples of how you've effectively listened to and influenced others in past roles. Think about situations where you've resolved conflicts or supported someone through a tough time, as these stories will resonate well during the interview.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about potential resident issues, like anti-social behaviour, and how you would handle them. Practising these scenarios can help you articulate your thought process clearly and confidently during the interview.
✨Align with Their Values
YMCA Heart of England is a Christian charity, so it's important to align your personal values with theirs. Be prepared to discuss how your beliefs and experiences connect with their mission to support the community. Showing that you share their commitment to helping others will make a strong impression.