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- Tasks: Make and serve delicious food and drinks while keeping the coffee shop welcoming and tidy.
- Company: Join YMCA Heart of England, a charity making a real difference in the community.
- Benefits: Enjoy competitive pay, 29 days leave, training opportunities, and a day off for your birthday!
- Other info: Great chance to develop skills in a supportive environment with career growth potential.
- Why this job: Be part of an exciting new coffee shop launch and help create a friendly atmosphere.
- Qualifications: Friendly, reliable, and organised individuals who enjoy working with people.
The predicted salary is between 17460 - 17460 £ per year.
YMCA Heart of England are looking for a Coffee Shop Assistant to join the team based in Erdington, Birmingham. The successful candidate will join us on a part time, permanent basis. In return, you will receive a competitive salary of £17,460.30 per annum.
YMCA Heart of England is a Christian charity providing a range of life-changing services for the local community. With a turnover of over £4m, we house over 300 young people, most of whom previously were homeless, and support them to get their lives back on track. We also care for pre-school children in our nursery and run various social enterprises to create employment and generate income for our charitable work.
With over 100 Staff and volunteers working for us and thousands of people using our many premises every year, we are an organisation committed to delivering the best possible service to our customers in line with our ethos and values.
About The Coffee Shop Assistant Role
We’re looking for a friendly, reliable Coffee Shop Assistant to join our team at Eden Coffee Shop, a new launch of the space opening soon at the Chris Bryant Centre in Erdington. This is an exciting opportunity to be part of the opening from day one.
You’ll be part of a small team helping to create a welcoming, relaxed space for everyone who visits. Your day-to-day will include:
- Making and serving high quality food and drinks
- Keeping the coffee shop clean and well-presented
- Supporting with stock checks, deliveries and basic admin
- Confident and good with people
- Reliable, organised and able to work without constant supervision
If you\’re friendly, hands‑on and keen to help shape our Eden Coffee Shop space, we’d love to hear from you.
Salary And Benefits
- Training and Development Opportunities
- 29 days annual leave including Bank Holidays plus an additional day after each year of completed service up to 5 days
- Free on‑site car parking
- Workplace Pension scheme
- 20 days sick pay
- Life Assurance of 4 times your annual salary
- Day off for your Birthday
The closing date is Friday 31st October 2025. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Interviews will take place on Wednesday 5th November 2025.
YMCA Heart of England is an independent Christian charity, a registered provider of social housing, and affiliated to the national and international YMCA Movement.
As an organisation fully committed to the welfare of children and vulnerable adults, a thorough vetting process is carried out as part of the appointment process, including verification of any required qualifications, verification of identity, taking of references and a DBS check as appropriate.
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Coffee Shop Assistant employer: YMCA Heart of England
Contact Detail:
YMCA Heart of England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Assistant
✨Tip Number 1
Get to know the coffee shop vibe! Visit Eden Coffee Shop before applying, chat with the staff, and soak in the atmosphere. This will help you understand what they’re all about and show your genuine interest during interviews.
✨Tip Number 2
Practice your people skills! As a Coffee Shop Assistant, being friendly and approachable is key. Try role-playing with friends or family to boost your confidence in handling customer interactions.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you’ve kept things tidy or managed stock effectively. This will demonstrate that you can handle the day-to-day tasks without constant supervision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to be part of our team right from the start!
We think you need these skills to ace Coffee Shop Assistant
Some tips for your application 🫡
Show Your Personality: When applying for the Coffee Shop Assistant role, let your friendly and approachable nature shine through. We want to see who you are beyond your qualifications, so don’t be afraid to inject a bit of your personality into your application!
Tailor Your Application: Make sure to tailor your CV and cover letter specifically for this role at YMCA Heart of England. Highlight any relevant experience in customer service or food preparation, as well as your passion for creating a welcoming environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at YMCA Heart of England
✨Know the Organisation
Before your interview, take some time to research YMCA Heart of England. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Coffee Shop Assistant, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone’s experience better – this will highlight your friendly and reliable nature.
✨Demonstrate Your Organisational Skills
The role requires you to be organised and able to work independently. Be ready to discuss how you manage your time and tasks effectively. You could mention any previous experiences where you successfully handled stock checks or maintained cleanliness in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics at Eden Coffee Shop or what success looks like in this role. This shows that you're engaged and thinking about how you can contribute to the team from day one.