Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations and support young people in achieving independence.
- Company: Join YMCA, a charity dedicated to supporting youth and families in the community.
- Benefits: Enjoy 25 days holiday, life insurance, discounts on nursery fees, and wellbeing programmes.
- Why this job: Make a real impact in young people's lives while working in a supportive and caring environment.
- Qualifications: Experience in management and a passion for helping young people are essential.
- Other info: Flexible hours including evenings and weekends; commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 ÂŁ per year.
- Blue Light Card eligibility
- 25 days holiday + Bank Holidays FTE, increasing with length of service up to a maximum of 30 days
- Option to purchase additional leave (up to 10 days per annum)
- Life Insurance
- 50% Discount on nursery fees
- Enhanced Maternity
- Day camps discounts: 1 week free and 1 week at 50% off per child per annum
- Campsite and activities discounts at YMCA Fairthorne Manor: campsite, river hire, activities, day camps
- 30% discount on food in Cafes: Fairthorne, Eastleigh and Andover
- Wellbeing assistance programme
- Cycle to work scheme
- Good quality resources and a modern environment
- A welcoming, caring and supportive culture
Job Purpose:
YMCA Southampton, Basingstoke, and the Isle of Wight provide supportive homes for around 200 young people and families. “Members” are people who live at the YMCA. The Operations Manager will work with the Head of Youth Support and Programmes to ensure all members have a positive experience.
- A therapeutic approach to personal support that leads to independence
- Access to emotional wellbeing and mental health support
- Opportunities for employment, training and education and the skills to sustain them
- Daily opportunities for meaningful use of leisure time that meets their interests and needs
Our objective is to provide people with support in a trauma-informed approach that improves members’ health and allows them to transition into employment and independent living. The YMCA is committed to adopting evidence-based strategies, such as Advantaged Thinking and Psychologically Informed Environments, and the postholder will support all staff, volunteers, and external organisations in gaining the expertise, knowledge, and self-assurance needed to use these strategies daily. To guarantee the calibre and longevity of supportive housing at the YMCA, the postholder will also collaborate closely with the estates and housing management teams.
Main Duties & Responsibilities:
- Undertake day-to-day operational responsibility for YMCA Basingstoke in delegated duties and as duty manager
- Line manage, support and develop a team of staff and volunteers
- Share on-site duty management on a rota system, which includes evenings, weekends and bank holidays
- Undertake support, planning and assessments with members
- Develop community-minded support and activities that involve the wider community and engage third parties to deliver support and activities to members
- To advocate for members and engage partner agencies and services appropriate to the member’s needs
- Enable job search, training, and volunteering opportunities with members not in education, employment, or training
- Assist with the selection and induction of those applying for accommodation
- Work to a rota system including evenings, weekends and bank holidays
- Act in the interests of your own safety & the safety of others at all times
Qualifications and Experience:
- Demonstrable experience in management in youth, adult or community-based service
- An ability and willingness to relate positively to members, visitors and staff
- An outgoing and friendly personality, able to communicate well and engage a wide range of people
- Ability to react positively and effectively when faced with unwanted high-risk behaviours from members, whether targeted towards themselves, staff, visitors or others
- Good level of IT proficiency
- Knowledge of housing support services and processes
- An understanding of safeguarding principles and procedures
- An understanding of the issues facing young people
- An understanding of equality and diversity matters
Successful applicant will be required to undertake an Enhanced Disclosure via Disclosure and Barring Service.
We are an equal opportunities charity with commitment to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request.
Please apply now for this rewarding position and be part of an amazing charity who continue to support and achieve wonderful things within the community.
Please apply now for this rewarding position and be part of an amazing charity that continues to support and achieve wonderful things within the community.
Location*
Job role*
Hours*
First name*
Last name*
Email address*
Phone number*
Tell us about yourself*
Please attach your CV*
How did hear about us?*
The successful applicant must undertake an Enhanced Disclosure via Disclosure and Barring Service.
We are an equal opportunities charity with a commitment to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request.
Sign up for the latest career opportunities at YMCA Fairthorne Group
Email *
First Name *
Last Name *
Email * First Name * Last Name * To join our mailing list, simply click this box to subscribe
#J-18808-Ljbffr
Operations Manager - Youth Services employer: YMCA Fairthorne Group
Contact Detail:
YMCA Fairthorne Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Youth Services
✨Tip Number 1
Familiarise yourself with the YMCA's mission and values. Understanding their commitment to supporting young people and families will help you align your responses during interviews, showcasing your passion for their cause.
✨Tip Number 2
Network with current or former employees of the YMCA. They can provide valuable insights into the organisational culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to manage teams and support individuals in a community setting. Highlighting your relevant achievements will make you stand out as a candidate.
✨Tip Number 4
Research trauma-informed care and the principles behind it. Being knowledgeable about these concepts will not only impress during interviews but also show your commitment to the wellbeing of the members you'll be supporting.
We think you need these skills to ace Operations Manager - Youth Services
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Operations Manager position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in management, particularly in youth or community services. Use bullet points for clarity and focus on achievements that demonstrate your ability to support and develop teams.
Write a Strong Cover Letter: Your cover letter should express your passion for working with young people and your understanding of the challenges they face. Highlight specific experiences that showcase your skills in managing teams and engaging with the community.
Showcase Relevant Skills: In your application, emphasise your IT proficiency, knowledge of housing support services, and understanding of safeguarding principles. Provide examples of how you've successfully navigated high-risk situations in previous roles.
How to prepare for a job interview at YMCA Fairthorne Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Operations Manager position. Familiarise yourself with the specific duties mentioned in the job description, such as managing staff and engaging with community services. This will help you demonstrate your suitability for the role.
✨Showcase Your Experience
Prepare to discuss your previous management experience in youth or community services. Highlight specific examples where you've successfully supported individuals or teams, particularly in challenging situations. This will show that you have the necessary skills and experience for the role.
✨Emphasise Communication Skills
Given the importance of engaging with members and external partners, be ready to talk about your communication style. Share examples of how you've effectively communicated with diverse groups, and how you can foster a positive environment for both staff and members.
✨Demonstrate Your Values
YMCA values diversity, equality, and inclusion. Be prepared to discuss how these principles resonate with you and how you've applied them in your previous roles. Showing alignment with the organisation's values will make you a more attractive candidate.
