At a Glance
- Tasks: Welcome families and provide essential admin support at YMCA Andover.
- Company: Join a community-focused charity dedicated to inclusivity and support.
- Benefits: Enjoy 25 days holiday, discounts on nursery fees, and a cycle to work scheme.
- Other info: Dynamic environment with opportunities for personal growth and community engagement.
- Why this job: Make a difference in the community while gaining valuable experience.
- Qualifications: Experience in admin roles and excellent communication skills required.
The predicted salary is between 12 - 15 £ per hour.
Benefits
- 25 days holiday FTE, increasing with length of service up to a maximum of 30 days
- Celebration leave
- Option to purchase additional annual leave (up to 10 days per annum)
- Employee Assistance Program with Health Assured
- 50% discount on nursery fees
- Day camps discounts: 1 week free and 1 week at 50% per child per annum
- Campsite and activities discounts at YMCA Fairthorne Manor
- Cycle to work scheme
Job Purpose
This role will provide a warm welcome to all our families accessing YMCA Andover, both in person and over the telephone as well as provide administrative support to the nursery.
Main Duties & Responsibilities
- Welcome everyone contacting YMCA Andover using a friendly and helpful approach and manage enquiries.
- Document conversations as required to allow further action.
- Promote the nursery using social media, relationships with partners and through the production and distribution of posters, emails and newsletters.
- Manage enquiries for parents wanting a nursery place, sending out information packs, organising viewings, tracking progress of enquiries, booking settling visits and inputting new nursery registration forms onto Connect, our nursery software system.
- File and maintain children’s records, including accident records.
- Support the administration of HR processes, including booking staff interviews, completing recruitment paperwork and filing training and other staff records.
- Assist in nursery rooms when required and cover lunch times.
- Engage local residents and stakeholders in the YMCA.
- In partnership with other colleagues, develop a programme to engage the local community and raise awareness of our local setting and services.
Personal Attributes
- A genuine enthusiasm for the work of the organisation.
- Ability and willingness to relate positively to members of the community, local stakeholders, staff and external partners.
- Good communication skills, both verbally and in written format.
- Punctual and reliable with sound organisational and planning skills.
- Ability to use initiative.
- Ability to maintain confidentiality at all times.
- Confidence in managing situations of conflict/difficult customers.
Qualifications & Experience
- Experience of reception or front of house duties.
- Minimum of 2 years experience in performing administrative tasks in a busy customer facing role.
- Excellent IT skills, including applications such as Word, Powerpoint, Excel, Outlook and database applications.
Disclosures & Equal Opportunities
Successful applicant will be required to undertake an Enhanced Disclosure via Disclosure and Barring Service. We are an equal opportunities charity with commitment to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request.
Nursery Administrator - Part time in Andover employer: YMCA Fairthorne Group
YMCA Andover is an exceptional employer that prioritises employee well-being and professional growth, offering generous benefits such as 25 days of holiday, a supportive Employee Assistance Program, and discounts on nursery fees. Our vibrant work culture fosters community engagement and collaboration, making it a rewarding environment for those passionate about making a difference in the lives of families and children in the local area.
StudySmarter Expert Advice🤫
We think this is how you could land Nursery Administrator - Part time in Andover
✨Tip Number 1
Get to know the nursery and its community! Before your interview, take some time to research YMCA Andover. Familiarise yourself with their values, services, and any recent news. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with families and stakeholders, it’s crucial to demonstrate your ability to communicate effectively. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks in previous roles. Whether it's juggling admin duties or handling enquiries, be ready to share specific instances where your planning and organisational skills shone through.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Nursery Administrator - Part time in Andover
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for working with families and children shine through in your application. We love seeing candidates who genuinely care about our mission at YMCA Andover!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience, especially in administrative roles. We want to see how your skills match what we're looking for!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication skills come across well in your written format.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at YMCA Fairthorne Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Nursery Administrator role. Familiarise yourself with the job description and think about how your skills and experiences align with the responsibilities listed. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Nursery Administrator, you'll need to communicate effectively with families and staff. Prepare examples of how you've successfully managed enquiries or resolved conflicts in previous roles. Practising these scenarios can help you articulate your communication style during the interview.
✨Demonstrate Your Organisational Skills
This role requires strong organisational abilities, so be ready to discuss how you manage your time and tasks. Consider sharing specific examples of how you've handled multiple responsibilities in a busy environment, such as managing records or coordinating events, to illustrate your capability.
✨Engage with the Community Focus
YMCA Andover values community engagement, so think about ways you've connected with local stakeholders or promoted services in the past. Be prepared to share ideas on how you could enhance community awareness of the nursery, showing that you’re proactive and aligned with their mission.
