Supporter Experience Specialist

Supporter Experience Specialist

Full-Time 22050 - 26950 Β£ / year (est.) No working from home possible
Y

At a Glance

  • Tasks: Be the friendly voice for supporters, handling enquiries and processing donations with care.
  • Company: Join YMCA England & Wales, a leading charity making a difference in communities.
  • Benefits: Flexible hours, supportive team environment, and opportunities for personal growth.
  • Other info: Join a dynamic team dedicated to positive change and community support.
  • Why this job: Make a real impact by supporting young people and enhancing their experiences.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 22050 - 26950 Β£ per year.

YMCA England & Wales is seeking a Supporter Experience Assistant to join the DISE Team within the Fundraising Group.

You will be the first point of contact for supporters, handling enquiries by phone, email and post with warmth and professionalism.

You will process regular giving requests, manage changes to payment schedules and donations, and ensure accuracy and timeliness.

You will also keep the fundraising CRM up to date and assist the team with income-processing tasks, enabling young people

#J-18808-Ljbffr

Supporter Experience Specialist employer: Ymca England & Wales

As a Store Manager at our Whitton location, you will be part of a vibrant and supportive work culture that values community engagement and personal growth. We offer competitive salaries, opportunities for professional development, and the chance to make a meaningful impact by leading a dedicated team in raising funds for YMCA. Join us to inspire others while enjoying the unique advantage of working in a role that combines retail with charitable purpose.

Y

Contact Details:

Ymca England & Wales Recruitment Team

We think you need these skills to ace Supporter Experience Specialist

Customer Service Skills
Communication Skills
Attention to Detail
CRM Management
Fundraising Knowledge
Data Entry Skills
Problem-Solving Skills