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- Tasks: Support vulnerable adults in achieving independence through tailored assistance and life skills training.
- Company: Join One YMCA, a community-focused organisation dedicated to empowering individuals across Herts, Beds, and Bucks.
- Benefits: Enjoy flexible working, health cash plans, discounts, and additional leave for birthdays and wellbeing.
- Why this job: Make a real difference in people's lives while working in a supportive and dynamic team environment.
- Qualifications: Experience in supporting vulnerable adults and strong communication skills are essential.
- Other info: Apply now—interviews may happen on a rolling basis!
The predicted salary is between 30000 - 42000 ÂŁ per year.
This is a Permanent, Full Time vacancy that will close in 21 days at 23:59 BST.
Are you passionate about supporting vulnerable adults to achieve greater independence? Do you have experience working in supported accommodation or with individuals facing housing challenges? If so, we’d love to hear from you. We’re expanding our Transitional Service Support Team at Charter House from 4 to 6 staff members, and we’re looking for two compassionate, proactive, and team-oriented individuals to join us as Supported Housing Officers.
As a Supported Housing Officer, you’ll play a key role in delivering person-centred support to residents in our Transitional Stage (Stage 3) accommodation—supporting around 107 bed spaces. With a team of six support workers, each officer will manage a caseload of approximately 18 residents, providing tailored support to help them build independence and prepare for long-term housing.
Your responsibilities will include:
- Delivering 4–6 hours of support per resident each week
- Building trusting relationships and identifying individual strengths and goals
- Supporting residents with life skills, tenancy sustainment, and future planning
- Collaborating with internal teams and external partners to maximise outcomes
- Maintaining accurate records and contributing to service development
What We’re Looking For:
We’re seeking individuals who:
- Have experience supporting vulnerable adults in a housing or community setting
- Are empathetic, resilient, and committed to empowering others
- Can work flexibly across a 7-day rota
- Are team players with strong communication and organisational skills.
Apply Today. We may interview on a rolling basis, so don’t delay—submit your application now. An Enhanced DBS check will be required for this role. We look forward to welcoming you to the team!
About Us: One YMCA and its subsidiaries, the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do “more and better, together” so that we double our impact by 2025. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually. Our dedicated Housing teams provide safe, affordable places to live that feel like home and focus on community spirit and togetherness. Our approach to support is based on strengths, and our residents are always at the core of their own support plans. The support they receive reflects their aspirations to access education, training, employment and volunteering, their future housing needs, and addresses any physical and mental wellbeing needs. Our aim is to empower residents to gain the tools and skills that enable stability, independent living, promising futures, and connection to their communities.
Currently, we provide housing services and supported living across 12 different districts in Hertfordshire, Bedfordshire and Buckinghamshire and we are actively recruiting new staff to help even more vulnerable people in the community, changing and saving their lives! One YMCA are known for the delivery of the Dynamic pathway to independence. The dynamic pathway to independence is a seamless, continuous movement towards independence with each resident a journey which is planned out on a person centric basis towards full independence, which is split into 5 distinct phases.
Our Values:
- We champion RESPECT so everyone can belong
- We show COMPASSION so everyone can contribute
- We inspire GROWTH so everyone can thrive
Health Cash Plan Covers healthcare expenses from optical and dental care to therapy treatments. Shared pot for children included.
EAP & Doctorline Confidential help and advice line (24 hours) on medical, legal, and domestic issues.
Rewards & Discounts Special offers from hundreds of leading online and high street retailers & Discounts on gym memberships.
Birthday and Wellbeing day off One day additional leave day for every year of service up to 5 days.
Leave & Support Support for your child, IVF treatment, and through challenging times.
Training & Development with a clear pathway for you to grow.
Supported Housing Officer employer: YMCA England & Wales
Contact Detail:
YMCA England & Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable adults in housing situations. Understanding their needs and the support systems available will help you demonstrate your empathy and commitment during any discussions or interviews.
✨Tip Number 2
Network with professionals already working in supported housing or related fields. Attend local community events or workshops to connect with others who share your passion for helping vulnerable individuals, as this can lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals facing challenges. Highlight your problem-solving skills and ability to build trusting relationships, as these are crucial for a Supported Housing Officer role.
✨Tip Number 4
Research One YMCA and its mission thoroughly. Understanding their values and the dynamic pathway to independence will allow you to align your personal goals with theirs, making you a more attractive candidate when you apply through our website.
We think you need these skills to ace Supported Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Supported Housing Officer. Tailor your application to highlight relevant experiences that demonstrate your ability to support vulnerable adults.
Showcase Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in supported accommodation or working with individuals facing housing challenges. Use specific examples to illustrate your skills in building relationships and providing tailored support.
Highlight Your Values: Align your application with the values of One YMCA. Show how you embody respect, compassion, and growth in your professional life. This will demonstrate that you are a good cultural fit for the organisation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at YMCA England & Wales
✨Show Your Passion for Supporting Vulnerable Adults
Make sure to express your genuine passion for helping vulnerable adults during the interview. Share specific examples from your past experiences that highlight your commitment to empowering others and how you’ve made a positive impact in their lives.
✨Demonstrate Your Understanding of Person-Centred Support
Familiarise yourself with the concept of person-centred support and be ready to discuss how you would apply it in your role as a Supported Housing Officer. Think about how you can tailor your approach to meet the individual needs and goals of each resident.
✨Highlight Your Teamwork and Communication Skills
Since this role involves collaborating with internal teams and external partners, be prepared to discuss your teamwork and communication skills. Provide examples of how you’ve successfully worked in a team setting and how you’ve communicated effectively with various stakeholders.
✨Prepare Questions About the Role and Organisation
Come prepared with thoughtful questions about the role and the organisation. This shows your interest and enthusiasm for the position. You might ask about the training and development opportunities available or how the team collaborates to support residents effectively.
