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For Companies At a Glance
- Tasks: Join our team to clean and support residents in a friendly environment.
- Company: One YMCA provides safe, affordable housing and community support for vulnerable adults.
- Benefits: Enjoy flexible hours, health plans, discounts, and extra leave for birthdays and wellbeing.
- Why this job: Make a real difference while working in a supportive team that values respect and growth.
- Qualifications: No specific experience required, just a willingness to learn and engage with residents.
- Other info: Part-time role with 21 hours per week; apply soon as interviews are ongoing.
The predicted salary is between 13104 - 23400 £ per year.
Location: High Wycombe, Hertfordshire
This is a Permanent, Part Time vacancy that will close in a month at 23:59 BST.
The Vacancy
Do you enjoy housekeeping work, including cleaning, tidying, and maintaining supplies? Would you like your work to include talking to our residents (who are vulnerable adults), engaging with them, and encouraging them to participate in daily activities? Can you commute to High Wycombe? We are looking for 3 housekeeping support workers to join our friendly team in High Wycombe.
The Role:
The primary focus of the role is to provide high-quality cleaning services within all areas of the site, whilst also providing support to residents as part of the wider housing team. You will be working in a friendly team, with colleagues and managers who will treat you with respect. We provide accommodation to 141 vulnerable adults, and we need your help cleaning the communal areas and void properties.
We would like you to bring an excellent knowledge of cleaning materials, a willingness to interact with people around you, and a thorough understanding of health & safety and COSHH.
The work includes:
- Cleaning of all hostel and other allocated office and public areas, including all allocated rooms, corridors, bathrooms, showers, toilets, including vacuuming regularly, wiping ledges, sweeping stairs, cleaning glass, dusting, washing floors, emptying bins, and removing rubbish from designated areas.
- May be required to take rubbish to skip or other location.
- Maintain adequate supplies of toilet requisites in bathrooms and toilets.
- Ensure the cleanliness of the YMCA site is maintained to the required standard.
- Follow the work schedule and complete within the time allocated.
- Provide a high level of customer service to staff, residents, and the general public.
We can offer 21 hours per week. The pro rata salary is £13,104 per year with a full-time equivalent of £23,400.
Working Pattern: Shifts between 0600 - 2100 on a rota over 7 days to be discussed at interview.
One YMCA is a Real Living Wage employer.
An Enhanced Disclosure is required for this role.
At One YMCA, we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
This is a Part Time role.
About Us
One YMCA and its subsidiaries, the Early Childhood Partnership (ECP) and Signpost, are on an exciting journey to double our impact by 2025. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do “more and better, together” so that we double our impact by 2025. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually. Our dedicated Housing teams provide safe, affordable places to live that feel like home and focus on community spirit and togetherness. Our approach to support is based on strengths, and our residents are always at the core of their own support plans. The support they receive reflects their aspirations to access education, training, employment, and volunteering, their future housing needs, and addresses any physical and mental wellbeing needs. Our aim is to empower residents to gain the tools and skills that enable stability, independent living, promising futures, and connection to their communities.
One YMCA is known for the delivery of the Dynamic pathway to independence, which is a seamless, continuous movement towards independence with each resident's journey planned out on a person-centric basis towards full independence, which is split into 5 distinct phases.
Our Values
- We champion RESPECT so everyone can belong.
- We show COMPASSION so everyone can contribute.
- We inspire GROWTH so everyone can thrive.
Benefits:
- Health Cash Plan: Covers healthcare expenses from optical and dental care to therapy treatments. Shared pot for children included.
- EAP & Doctorline: Confidential help and advice line (24 hours) on medical, legal, and domestic issues.
- Rewards & Discounts: Special offers from hundreds of leading online and high street retailers & Discounts on gym memberships.
- Birthday and Wellbeing day off: One additional leave day for every year of service up to 5 days.
- Leave & Support: Support for your child, IVF treatment, and through challenging times.
- Training & Development with a clear pathway for you to grow.
Housekeeping Support Worker x3 employer: YMCA England & Wales
Contact Detail:
YMCA England & Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Support Worker x3
✨Tip Number 1
Familiarise yourself with the specific cleaning tasks mentioned in the job description. Understanding the nuances of cleaning communal areas and void properties will show your potential employer that you are serious about the role and ready to hit the ground running.
✨Tip Number 2
Engage with the community by volunteering or participating in local events related to vulnerable adults. This experience can demonstrate your commitment to supporting residents and your ability to interact positively with them, which is a key aspect of the role.
✨Tip Number 3
Brush up on your knowledge of health & safety regulations and COSHH guidelines. Being well-versed in these areas will not only boost your confidence during the interview but also highlight your dedication to maintaining a safe environment for both staff and residents.
✨Tip Number 4
Prepare to discuss your customer service skills during the interview. Since providing a high level of service to staff, residents, and the public is crucial, think of examples from your past experiences where you excelled in customer interactions.
We think you need these skills to ace Housekeeping Support Worker x3
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and any previous roles where you've interacted with vulnerable adults. Emphasise your knowledge of cleaning materials and health & safety practices.
Craft a Compelling Cover Letter: In your cover letter, express your passion for housekeeping and your desire to support residents. Mention specific examples of how you've provided excellent customer service in the past and your commitment to maintaining high standards of cleanliness.
Showcase Your Soft Skills: Highlight your interpersonal skills in your application. The role requires engaging with residents, so mention your ability to communicate effectively and your willingness to encourage participation in daily activities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at YMCA England & Wales
✨Show Your Cleaning Knowledge
Make sure to highlight your understanding of cleaning materials and techniques during the interview. Be prepared to discuss your experience with different cleaning products and how you ensure health and safety standards are met.
✨Engage with Empathy
Since the role involves interacting with vulnerable adults, demonstrate your ability to engage with compassion. Share examples of how you've supported or interacted with individuals in previous roles, showcasing your interpersonal skills.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific tasks mentioned in the job description, such as maintaining communal areas and managing supplies. Be ready to discuss how you would prioritise these tasks and manage your time effectively.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in this role. It shows your genuine interest in the position and the organisation.
