Fundraising Data Insight Officer in Harrow

Location: London/Hybrid

Salary: £37,520.19

Weekly Hours: 35

Reference: YMC1166420

YMCA is the oldest and largest youth charity in the world. Established in 1844, our movement now supports more than 58 million people across 119 countries – empowering young people to belong, contribute and thrive. In England & Wales, YMCA is made up of 83 independent local organisations supported by YMCA England & Wales, our national body which helps develop national programmes and represents our work with government and key stakeholders.

We are now looking for a Fundraising Data Insights Officer (FDIO) to join our Data Insights & Supporter Experience team. This is a fantastic opportunity for someone who loves turning data into insight and wants their work to make a meaningful difference for young people and communities across the country.

The FDIO will take the lead in developing the reports, dashboards and insight that directly support fundraising growth. Working closely with colleagues across the fundraising team, you’ll build accessible visualisations, monitor performance against key metrics, and support predictive analytics projects such as donor retention modelling and lifetime value forecasting. You’ll also work hand‑in‑hand with our Database Manager to improve data quality, support data imports and ensure we are capturing information effectively across the organisation. An important part of the role will be helping non‑technical colleagues understand and interpret data so they can make confident, insight‑driven decisions.

We’re looking for someone who has hands‑on experience with CRM systems (ideally Raiser’s Edge or similar), strong reporting and visualisation skills, and the ability to work confidently with data importing and management processes. You’ll be analytical, curious, and a natural problem‑solver with strong Excel skills and the ability to present data clearly to different audiences. Experience of predictive analytics or advanced segmentation would be an advantage, but most importantly you’ll be someone who enjoys improving systems and has a proactive approach to data. You will share our commitment to equality, diversity and inclusion, and be supportive of the YMCA’s ethos and values. We welcome and encourage job applications from people of all backgrounds.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self‑declaration, safeguarding training and undertake a DBS check.

Our recruitment process is anonymised and candidates' names are hidden. If you’re excited by the idea of using data to help transform young lives, we’d love to hear from you. For further information on YMCA, visit www.ymca.org.uk/about.