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- Tasks: Support the Head Chef in delivering top-notch catering services and manage communication with customers.
- Company: Join YMCA Fairthorne Group, a charity dedicated to community development and support.
- Benefits: Enjoy 25-30 days holiday, discounts on nursery fees, and a cycle to work scheme.
- Why this job: Be part of a vibrant team making a real impact in the community while developing your skills.
- Qualifications: 2 years in administration or catering, strong attention to detail, and excellent customer service skills.
- Other info: This role requires an Enhanced Disclosure via the Disclosure and Barring Service.
The predicted salary is between 24000 - 36000 £ per year.
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- 25 days holiday FTE, increasing with length of service up to a maximum of 30 days
- Celebration leave
- Option to purchase additional annual leave (up to 10 days per annum)
- Employee Assistance Program with Health Assured
- Refer a friend scheme
- 50% discount on nursery fees
- Day camps discounts: 1 week free and 1 week at 50% per child per annum
- Campsite and activities discounts at YMCA Fairthorne Manor
- Cycle to work scheme
Job Purpose:
Catering provision is an important pillar of our core programmes across YMCA Fairthorne Group, ensuring the continued development of children and other members of the communities in which we work. This role is pivotal in providing seamless communication between the Fairthorne Manor operational delivery team and our internal and external customers, ensuring the delivery of a consistently high quality, reliable and innovative catering service.
Main Duties & Responsibilities:
- Work with the Head Chef to ensure the delivery of a high quality catering service across the YMCA Fairthorne Group, meeting the needs specific needs of Fairthorne Manor and wider needs of other community branches where relevant.
- Provide accurate monthly catering cross charge information to the finance team.
- Work closely with marketing team to prepare for events, communicating menu/pricing/forecasting.
- Provide an internal link between the Fairthorne Catering Team and offsite YMCA nurseries where meals are provided, including resolution of any menu, dietary and transport issues.
- Assist Head Chef with administrative contact and liaison with the local EHO department to ensure compliance with food policies and statutory and legislative compliance including maintenance of relevant paperwork and implementation of recommendations for delivery areas.
- Liaise with visiting schools and groups with regards to dietary requirements, special requests, meal choices and other pre-visit catering requirements.
Personal Attributes
- A genuine enthusiasm for the work of the organisation and desire to contribute to the delivery of the YMCA Way
- Enthusiasm for the work and values of the organisation
- Ability to plan and implement activities, using good organization skills
Qualifications/Experience
- Minimum 2 years in an administration and/or catering role
- Excellent attention to detail
- Ability to prioritise tasks and balance competing demands
- Reliable and efficient IT skills
- Positive and creative approach
- Reliable track record in administration
- Demonstrable ability to deliver exceptional customer service to internal and external customers
- Good understanding of Health and Safety
- Good understanding of safeguarding and measures to protect children, vulnerable adults, staff and self
- Commitment to equal opportunities and an inclusive approach
Successful applicant will be required to undertake an Enhanced Disclosure via Disclosure and Barring Service.
We are an equal opportunities charity with commitment to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request.
Please apply now for this rewarding position and be part of an amazing charity who continue to support and achieve wonderful things within the community.
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Catering Administrator employer: Ymca England & Wales
Contact Detail:
Ymca England & Wales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Administrator
✨Tip Number 1
Familiarise yourself with the YMCA Fairthorne Group's mission and values. Understanding their commitment to community support and child development will help you align your passion and enthusiasm during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of the YMCA Fairthorne Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Catering Administrator role.
✨Tip Number 3
Prepare to discuss your experience in catering and administration in detail. Be ready to share specific examples of how you've successfully managed tasks, resolved issues, or improved processes in previous roles.
✨Tip Number 4
Showcase your customer service skills by preparing anecdotes that highlight your ability to handle dietary requirements and special requests. This will demonstrate your capability to meet the needs of diverse groups, which is crucial for this position.
We think you need these skills to ace Catering Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and personal attributes required for the Catering Administrator position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in administration and catering roles. Provide specific examples of how you've successfully managed tasks similar to those listed in the job description.
Showcase Your Skills: Make sure to mention your IT skills, attention to detail, and ability to deliver exceptional customer service. Use concrete examples to demonstrate these skills in action, particularly in a catering or administrative context.
Express Your Enthusiasm: Convey your genuine enthusiasm for the YMCA's mission and values in your application. Explain why you want to work for this charity and how you can contribute to their goals, particularly in relation to community support and catering services.
How to prepare for a job interview at Ymca England & Wales
✨Show Your Passion for Catering
Make sure to express your genuine enthusiasm for the role and the mission of the YMCA Fairthorne Group. Share any personal experiences or stories that highlight your commitment to providing high-quality catering services.
✨Demonstrate Your Organisational Skills
Prepare examples that showcase your ability to plan and implement activities effectively. Discuss how you have managed competing demands in previous roles, especially in a catering or administrative context.
✨Highlight Your Attention to Detail
Since this role requires accuracy in catering cross charge information and compliance with food policies, be ready to discuss specific instances where your attention to detail made a difference in your work.
✨Prepare for Customer Service Scenarios
Think of examples where you delivered exceptional customer service, particularly in a catering environment. Be prepared to discuss how you resolved issues related to dietary requirements or special requests from clients.