At a Glance
- Tasks: Handle enquiries, process memberships, and manage general queries at the front desk.
- Company: YMCA East Surrey, a community-focused charity with a friendly atmosphere.
- Benefits: Earn £13.57 per hour, plus discounted childcare and gym access.
- Other info: Part-time role with flexible hours and a welcoming environment.
- Why this job: Join a supportive team and make a difference in your community.
- Qualifications: Customer-facing experience is a plus, but not essential.
The predicted salary is between 13 - 14 £ per hour.
YMCA East Surrey is looking for a friendly and organized Receptionist to join their Central Services team in Redhill. This part-time role, based at the Head Office and Leisure Centre, involves handling a high volume of enquiries, processing memberships, and managing general enquiries.
Previous customer-facing experience is desirable but not essential. Offering a supportive environment and competitive pay of £13.57 per hour, benefits include discounted childcare and gym access.
Part-Time Receptionist — Community Charity Front Desk in Redhill employer: YMCA East Surrey
Contact Detail:
YMCA East Surrey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Receptionist — Community Charity Front Desk in Redhill
✨Tip Number 1
Make sure to research YMCA East Surrey before your interview. Knowing their mission and values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role involves handling enquiries, think of scenarios where you might need to assist someone. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Dress smartly for your interview. First impressions matter, especially in a front desk role. A neat appearance shows that you take the opportunity seriously and are ready to represent the charity well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the community.
We think you need these skills to ace Part-Time Receptionist — Community Charity Front Desk in Redhill
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly nature shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role.
Highlight Relevant Experience: Even if you haven't worked as a receptionist before, think about any customer-facing roles you've had. We love seeing how your past experiences can translate into this position, so make sure to mention them!
Be Organised: Since this role involves handling a high volume of enquiries, it’s important to show us your organisational skills. Use clear headings and bullet points in your application to make it easy for us to read and understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at YMCA East Surrey
✨Know the Organisation
Before your interview, take some time to research YMCA East Surrey. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for many people. Prepare examples from your past experiences where you've successfully handled customer enquiries or resolved issues. Highlighting your communication skills and friendly attitude will make you stand out.
✨Prepare for Common Questions
Think about common interview questions related to customer service and organisation. For instance, be ready to discuss how you would manage a busy front desk or handle difficult customers. Practising your responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows that you're engaged and serious about the position.