Family Support Worker

Family Support Worker

Reigate Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families with children aged 0-19 through tailored interventions and programmes.
  • Company: Join YMCA East Surrey, a community-focused organisation dedicated to improving family outcomes.
  • Benefits: Enjoy free gym membership, half-price childcare, free parking, and a pension scheme.
  • Why this job: Make a real difference in families' lives while working in a supportive and dynamic environment.
  • Qualifications: Must have level 3 qualification in childcare or related field and experience in family support.
  • Other info: Flexible working locations include the Family Centre, community, and home visits.

The predicted salary is between 28800 - 48000 £ per year.

We are looking for experienced practitioners who are qualified to level 3 in childcare or a related field and have a passion for working with families to help them achieve their best outcomes.

Job Purpose:

To provide focused 1-1 and group family support for families with children and young people aged 0-19 years old (up to 25 years for young adults with additional needs). This will be delivered either at the Family Centre, out in the community, or in service users’ own homes. The post holder will work with families as a lone worker. All services will support the delivery of the Family Support Specification, aimed at enabling children and families to achieve and improve outcomes.

Annual Leave:

Five weeks plus bank holidays (pro-rata for part-time workers). Holidays increase after two years’ service to a maximum of six weeks after six years’ service. The holiday year runs from 1 April to 31 March each year.

Benefits:

  • Free Gym Membership: Entitlement to free use of YMCA East Surrey fitness centre in Redhill and half-price YMCA childcare for dependents.
  • Free Parking: Available at all our delivery sites. YMCA East Surrey also operates a Bike to Work Scheme.
  • Pension Scheme: Details available on request.

Main Responsibilities:

  • Manage a caseload working in partnership with agencies to provide integrated and planned interventions, offering advice, information, and practical and emotional support to families.
  • Undertake direct work with children and families requiring help and support, both at the Centre, in the community, and in the home environment, for emerging needs and targeted services, providing timely support and interventions.
  • Support families using various interventions including motivational interviewing, solution-focused approaches, and accredited parenting strategies.
  • Deliver 1:1 evidence-based parenting programmes to achieve the best outcomes for families and record observations on electronic systems within agreed standards and timescales.
  • Plan, deliver, and evaluate targeted services within the Family Centre and community venues.
  • Handle challenging situations effectively and proactively motivate and create change in complex family situations.
  • Convene, chair, and minute multi-agency meetings as appropriate.
  • Maintain accurate electronic records of interventions and communications, including assessments, plans, chronologies, reviews, and outcomes, sharing information with other professionals as appropriate (with consent).
  • Coordinate and facilitate TAF/TAC meetings, providing precise information.

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Family Support Worker employer: YMCA East Surrey

At YMCA East Surrey, we pride ourselves on being an exceptional employer dedicated to supporting our Family Support Workers in making a real difference in the lives of families. With a strong focus on professional development, a collaborative work culture, and generous benefits including free gym membership and increased holiday entitlement, we empower our staff to thrive both personally and professionally. Located in Redhill, our commitment to community engagement and employee well-being makes us a rewarding place to work for those passionate about family support.
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Contact Detail:

YMCA East Surrey Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Support Worker

✨Tip Number 1

Familiarise yourself with the Family Support Specification and the specific needs of families with children aged 0-19. Understanding the challenges they face will help you demonstrate your passion and suitability for the role during any discussions.

✨Tip Number 2

Network with professionals in the childcare and family support sectors. Attend local workshops or community events to connect with others who work in similar roles, as they may provide insights or even referrals that could help you land the job.

✨Tip Number 3

Prepare to discuss your experience with various interventions like motivational interviewing and solution-focused approaches. Be ready to share specific examples of how you've successfully supported families in the past, as this will showcase your practical skills.

✨Tip Number 4

Research the organisation's values and mission. Tailor your conversations to reflect how your personal values align with theirs, showing that you're not just a good fit for the role but also for the team culture at StudySmarter.

We think you need these skills to ace Family Support Worker

Level 3 qualification in childcare or related field
Experience in family support work
Strong communication skills
Empathy and understanding of family dynamics
Ability to work independently as a lone worker
Knowledge of child development and safeguarding practices
Motivational interviewing techniques
Solution-focused approaches
Accredited parenting strategies
Case management skills
Ability to plan, deliver, and evaluate services
Proficiency in maintaining electronic records
Facilitation and coordination of multi-agency meetings
Problem-solving skills
Adaptability to changing situations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in childcare or family support. Emphasise any qualifications you have that meet the level 3 requirement and showcase your passion for working with families.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience with children and young people, and how you can contribute to achieving positive outcomes for families.

Showcase Relevant Skills: In your application, highlight skills such as motivational interviewing, solution-focused approaches, and any experience with parenting programmes. Provide examples of how you've used these skills in past roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at YMCA East Surrey

✨Show Your Passion for Family Support

Make sure to express your genuine passion for working with families during the interview. Share specific examples of how you've positively impacted families in your previous roles, as this will demonstrate your commitment to helping them achieve their best outcomes.

✨Highlight Relevant Experience

Be prepared to discuss your qualifications and experience related to childcare or family support. Mention any specific training or certifications you have, especially those that align with the job requirements, such as motivational interviewing or solution-focused approaches.

✨Demonstrate Problem-Solving Skills

Since the role involves handling challenging situations, be ready to provide examples of how you've effectively managed complex family dynamics in the past. Discuss your approach to motivating change and providing support in difficult circumstances.

✨Familiarise Yourself with Multi-Agency Work

Understanding how to work collaboratively with other agencies is crucial for this role. Research common practices in multi-agency meetings and be prepared to discuss how you would coordinate and facilitate these meetings to ensure effective communication and support for families.

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