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- Tasks: Support families with children aged 0-19 through direct work and community engagement.
- Company: YMCA East Surrey, a respected charity focused on empowering vulnerable families.
- Benefits: Competitive salary, discounted childcare, gym membership, and generous annual leave.
- Why this job: Make a real difference in the lives of children and young people in your community.
- Qualifications: Level 3 qualification or relevant experience in family support services.
- Other info: Join a passionate team dedicated to equality, diversity, and inclusion.
The predicted salary is between 26780 - 29974 £ per year.
Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage. YMCA East Surrey is looking to recruit a qualified and experienced Family Support Worker to provide focused 1‑1 and group family support for families with children and young people aged 0‑19 years old (up to 25 years for young adults with additional needs). This will be delivered either at the Family Centre, out in the community or in service users’ own homes. The post holder will be required to work with families as a lone worker. All services provided will support the delivery of the Family Support Specification, which aims to enable children and families to achieve and improve outcomes.
Qualifications and Experience
- A valid UK driving licence and access to a vehicle for work purposes
- Level 3 qualification in a relevant field or obtained through significant recent work experience
- Professional experience in a relevant professional area with families and children
- Demonstrable knowledge of relevant legislation and resulting practice/procedure issues in family support services
- Secure knowledge of Surrey Safeguarding Procedures and levels of need document and a willingness to be trained in the role
Hours of work: Full Time (Monday to Friday 9am‑5pm), Part Time or Casual
Location: Reigate & Banstead Family Centre – Epsom Down Family Centre
Key Responsibilities
- Manage a case load working in partnership with agencies to provide integrated and planned interventions, giving advice, information, and practical and emotional support to families.
- Undertake direct work with children and their families who are assessed as requiring help and support, both at the Centre, community and in the home environment for emerging need and targeted services, offering timely support and interventions to address identified needs.
- Provide support for the family, using a variety of interventions including motivational interviewing, solution focused approaches and accredited parenting strategies.
- Deliver 1:1 evidence-based parenting programmes of support to achieve best outcomes for families and priority groups and record observations on electronic systems to the agreed standard and within agreed timescales.
- Plan, deliver and evaluate targeted services within the Family Centre and community venues.
- Deal effectively with challenging situations and the ability to be proactive to motivate and create change with complex family situations.
We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community. If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
Pay: £26,780 – £29,974
Benefits
- Be part of a long‑standing and well‑respected charity
- Discounted childcare for permanent employees
- Gym membership and free access to all leisure facilities for permanent employees
- Eligibility for Blue Light Discount Retail Card
- Cycle to Work Scheme
- 6.6 weeks annual leave which increases after 2 years continuous service
- Free access to our Employee Assistance Programme
- On site parking
TO APPLY: Please scroll down the page to the application form. Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
An inclusive workplace
We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility
If you require assistance or have questions regarding the application process, please do contact us at HR@ymcaeastsurrey.org.uk.
Safeguarding and DBS Requirements
YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference checks.
Family Support Worker employer: YMCA East Surrey
Contact Detail:
YMCA East Surrey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker
✨Tip Number 1
Get to know the organisation! Research YMCA East Surrey and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge in your application process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to family support work. Think about your experiences and how they align with the job description, especially around working with vulnerable families.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at YMCA East Surrey.
We think you need these skills to ace Family Support Worker
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for working with families and children shine through. We want to see how much you care about making a difference in their lives!
Tailor Your Experience: Make sure to highlight any relevant experience you have, even if it doesn't match perfectly with the job description. We love seeing how your unique background can bring value to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly related to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at YMCA East Surrey
✨Know Your Stuff
Make sure you brush up on relevant legislation and safeguarding procedures before the interview. Familiarise yourself with the specific needs of families and children, especially those aged 0-19, as this will show your commitment to the role.
✨Showcase Your Experience
Prepare examples from your past work that demonstrate your ability to manage a caseload and provide effective support. Think about times when you've used motivational interviewing or solution-focused approaches, as these are key skills for this position.
✨Be Ready for Scenarios
Expect scenario-based questions where you might need to deal with challenging family situations. Practice how you would approach these scenarios, focusing on your proactive strategies to motivate change and support families effectively.
✨Passion for the Cause
Let your enthusiasm for working with vulnerable families shine through. Share why you’re passionate about making a difference in the lives of children and young people, and how you align with the charity's mission.