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- Tasks: Ensure guest safety, manage check-ins, serve drinks, and maintain cleanliness overnight.
- Company: Join the YMCA Dulverton Group, a community-focused charity making a difference.
- Benefits: Flexible night shifts, supportive environment, and opportunities for personal growth.
- Why this job: Enjoy the calm of night shifts while making guests feel welcome and safe.
- Qualifications: Reliability, self-motivation, and a passion for guest service.
- Other info: Be part of a dynamic team dedicated to empowering young people.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a reliable and self‑motivated Night Concierge to join the Great Western Hotel, Taunton – the third site under the Purplespoon brand within YMCA Dulverton Group. This hands‑on overnight role covers security, guest arrivals and departures, bar service, breakfast set‑up, and cleaning. You will be the sole member of staff on site for much of your shift, so the ability to work independently, use your initiative, and take genuine pride in the hotel during the quiet hours is essential. If you prefer the calm of a night shift, take satisfaction in leaving everything ready for the day, and understand that the overnight experience matters just as much to a guest as any other part of their stay, we would love to hear from you.
Key Responsibilities
- Security: monitor premises and ensure guest safety during overnight hours.
- Guest arrivals and departures: greet guests and manage check‑in/out procedures.
- Bar service: prepare and serve drinks to guests as needed.
- Breakfast set‑up: prepare breakfast area for day‑time service.
- Cleaning: maintain cleanliness and upkeep of common areas.
About the YMCA Dulverton Group
We are not just a charity; we are a dynamic local community committed to supportive, inclusive, and empowering environments. Our mission is to cultivate communities where young people can authentically belong, actively contribute, and thrive. We deliver life‑changing services to over 10,000 children, young people, and families across Somerset and Devon each year. We focus on six key areas: Support and Advice, Housing, Family and Youth Work, YMCA Gym, Training and Education, and Our Hotels.
Equal Opportunity Statement
We are committed to providing equal opportunities for all, encouraging equality, diversity and inclusion, and eliminating unlawful discrimination. We strive to be a care‑leaver friendly employer, and if you wish to disclose that you are care experienced, we guarantee an interview as long as you meet the minimum requirements for the role. We also offer constructive feedback on your application process.
Night Concierge in Taunton employer: YMCA Dulverton Group
Contact Detail:
YMCA Dulverton Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge in Taunton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Concierge role.
✨Tip Number 2
Show off your skills! If you have experience in security, guest services, or bar work, be ready to discuss specific examples during interviews. We want to see how you’ve handled situations independently and made guests feel welcome.
✨Tip Number 3
Be proactive! If you’re really keen on the Night Concierge position, consider visiting the hotel during your downtime. Familiarise yourself with the place and maybe even chat with current staff. It shows initiative and genuine interest!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the time to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Night Concierge in Taunton
Some tips for your application 🫡
Show Your Reliability: As a Night Concierge, reliability is key. Make sure to highlight your past experiences where you've demonstrated dependability and self-motivation. We want to see that you can handle the responsibilities of being the sole staff member during the night.
Emphasise Independence: Since you'll be working independently, it's important to showcase your ability to take initiative. Share examples of times when you've successfully managed tasks on your own, especially in a hospitality setting. This will help us see how you'd fit into our team.
Highlight Guest Experience Focus: We care about the guest experience just as much at night as we do during the day. In your application, mention any relevant experience you have in customer service, particularly in creating a welcoming atmosphere for guests during quieter hours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our mission and values!
How to prepare for a job interview at YMCA Dulverton Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Night Concierge. Familiarise yourself with tasks like guest check-ins, bar service, and maintaining security. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Independence
Since you'll be working alone for much of your shift, it's crucial to highlight your ability to work independently. Prepare examples from your past experiences where you've successfully managed tasks on your own, showcasing your initiative and reliability.
✨Emphasise Guest Experience
The overnight experience is just as important as any other part of a guest's stay. Be ready to discuss how you would ensure guests feel welcomed and safe during their time at the hotel. Share any relevant experiences where you went above and beyond for guests.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the Night Concierge role. This shows your enthusiasm and helps you determine if the job is the right fit for you.