At a Glance
- Tasks: Assist the management team and provide excellent customer service in a vibrant café environment.
- Company: Join YMCA Dulverton Group, a dynamic charity fostering community and youth development.
- Benefits: Enjoy 28 days of leave, health cash plan, training opportunities, and discounted gym membership.
- Other info: We promote equality and are committed to supporting care leavers in their career journey.
- Why this job: Make a meaningful impact while gaining valuable experience in hospitality and customer service.
- Qualifications: Experience in hospitality is a plus, but a willingness to learn is essential.
The predicted salary is between 18900 - 23100 £ per year.
YMCA Dulverton Group are looking for someone to assist with the management team on shift whilst ensuring great customer service. You will be a motivated individual with the ability to work well as a team to provide a high standard service. You will possess excellent communication skills, both written and verbal alongside having an excellent attendance and punctuality record. We are looking for someone with some experience in hospitality or a customer facing role, or, the willingness to learn and undergo training.
As a Cafe Assistant, your duties and responsibilities would include:
- Greeting and registering guests whilst also providing outstanding guest services throughout their stay.
- Being trained on how to make and modify reservations accurately and efficiently on the appropriate systems.
- Multi-tasking as a hotel operator and carrying out concierge duties.
We are committed to safeguarding and promoting the welfare of others. We follow a safer recruitment process; all appointments are subject to a DBS check and are required to provide two suitable references.
At YMCA Dulverton Group, we are not just a charity; we are a dynamic and vibrant local community committed to fostering supportive, inclusive, and empowering environments. Our mission is to cultivate communities where young people can authentically belong, actively contribute, and truly thrive. We deliver life changing services to over 10,000 children, young people and families across Somerset and Devon every year.
We focus on 6 key areas of work, including Support and Advice, Housing, Family and Youth Work, YMCA Gym, Training and Education and Our Hotels. We regularly adapt our services to help ensure we meet the needs of our community and the strategic priorities of the local authority. We strive to provide a consistent supply of high-quality housing and effective support. Our employees are on board with our constantly evolving organisation, and are dedicated to changing the lives of those who utilise our services.
If the prospect of contributing to youth development, fostering positive community impact, and making a meaningful difference resonates with you, we would like to learn more about how your skills and passion align with our mission, aim and values.
At YMCA Dulverton Group, we’re proud to offer a comprehensive benefits package to support your wellbeing, development, and work-life balance, including:
- Westfield Health Cash Plan to help with everyday health costs
- 28 days of annual leave, plus bank holidays (pro rata for part-time roles)
- A wide range of training and development opportunities to help you grow
- Monthly employee raffle
- Discounted gym membership to support your health and wellbeing
- A complimentary one-night hotel stay at one of our locations
- Savings on childcare in our Early Years Settings and Children’s Holiday Club
- Discounted hire of our wedding and events venue
- Access to confidential counselling services
- Employer contributions to your pension scheme
- Exclusive charity worker discounts
We are committed to providing equal opportunities for all. We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are striving to be a care leaver friendly employer, and because of this, if you wish to disclose that you are care experienced, we guarantee you an interview as long as you meet the minimum requirements for the role. Following this, we also offer constructive feedback on your application process.
Cafe Assistant in Taunton employer: YMCA Dulverton Group
YMCA Dulverton Group is an exceptional employer that prioritises the growth and wellbeing of its staff while fostering a nurturing environment for children. With a strong commitment to professional development, employees benefit from comprehensive training opportunities, a supportive work culture, and attractive perks such as healthcare and pension plans. Located in a vibrant community, this role offers the chance to make a meaningful impact on young lives while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant in Taunton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like YMCA Dulverton Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to YMCA Dulverton Group
Don't be shy about reaching out to YMCA Dulverton Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Assistant in Taunton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about YMCA Dulverton Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at YMCA Dulverton Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
