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- Tasks: Support young people in housing, life skills, and emotional wellbeing.
- Company: YMCA DownsLink Group, dedicated to empowering young people.
- Benefits: Competitive salary, ongoing training, and a supportive team environment.
- Other info: Join a passionate team and enjoy excellent career development opportunities.
- Why this job: Make a real difference in the lives of young people while building your own skills.
- Qualifications: Experience in support work or with young people, strong communication skills.
The predicted salary is between 22770 - 30678 £ per year.
Hours per week / £27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what's right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
Guildford Foyer provides 24/7 supported accommodation for up to 34 young people aged 16–25, many with complex needs, including unaccompanied asylum-seeking young people. We use a trauma-informed, psychologically informed approach to help residents build life skills, set goals, and move towards independent living.
Our Support Workers, Night Workers and Bank Workers offer guidance around housing, budgeting, living skills, education, employment and community engagement.
We are recruiting a Supported Housing Support Worker to join our team. Key responsibilities include:
- Housing
- Support young people to understand and maintain occupancy agreements and house rules.
- Encourage timely rent payments and promote a positive payment culture.
- Stay informed on housing law and welfare benefits affecting young people.
- Address issues such as rent arrears or property damage using restorative approaches.
- Coach young people to identify aspirations and build independence skills.
- Promote personal responsibility, engagement with support services, and community connections.
- Ensure strong safeguarding practice and maintain professional boundaries.
- Keep accurate records on In-Form, tracking needs, risks and outcomes.
- Work as part of a rota, including lone working, providing calm and objective support.
- Contribute to a positive team culture and manage challenging situations effectively.
- Take part in ongoing training and reflective practice.
- At times, this role will involve lone working, but you’ll be fully supported with a thorough induction, training, and the opportunity to get to know the team and service before starting on the rota.
Experience and knowledge
- Experience in housing, support work, or working with young people at risk.
- Ability to manage a caseload of young people with complex needs and support them toward independence.
- Knowledge of statutory/voluntary services for young people.
- Strong safeguarding awareness and ability to maintain professional boundaries.
- Confident and accurate in completing logs, incident reports, and H&S checks.
Skills and abilities
- Clear written and verbal communication, with strong record-keeping skills.
- Ability to build effective relationships and advocate/signpost where needed.
- Able to work independently and as part of a team.
- Good IT and keyboard skills.
- Able to de-escalate challenging situations and manage behaviour appropriately.
Supported Housing Support Worker employer: YMCA DLG
Contact Detail:
YMCA DLG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to supported housing and youth work. Think about your experiences and how they align with the values of YMCA DownsLink Group. Show us your passion for helping young people!
✨Tip Number 3
When you get an interview, be ready to share specific examples of how you've supported young people in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at YMCA DownsLink Group.
We think you need these skills to ace Supported Housing Support Worker
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting young people shine through. We want to see how much you care about making a difference in their lives, so share any relevant experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to reflect the key responsibilities and values mentioned in the job description. Highlight your experience in housing support and working with young people, and connect it back to our mission at YMCA DownsLink Group.
Be Clear and Concise: Keep your writing clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our organisation and what we stand for.
How to prepare for a job interview at YMCA DLG
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Supported Housing Support Worker. Understand the importance of housing law, welfare benefits, and how to support young people with complex needs. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Heart
YMCA DownsLink Group values working with heart, so be prepared to share examples of how you've built connections with young people in the past. Think about times when you've coached someone towards independence or helped them navigate challenges. Authentic stories will resonate well with the interviewers.
✨Demonstrate Team Spirit
This role involves working as part of a team, so highlight your ability to collaborate and contribute to a positive team culture. Be ready to discuss how you've managed challenging situations in a team setting and how you can support your colleagues while maintaining professional boundaries.
✨Be Ready for Real Scenarios
Prepare for situational questions that may involve de-escalating challenging behaviours or addressing issues like rent arrears. Think through your approach to these scenarios using restorative practices and trauma-informed care. Showing that you can handle real-life situations will set you apart from other candidates.