At a Glance
- Tasks: Assist management and provide excellent customer service in a dynamic environment.
- Company: YMCA Dulverton Group, committed to equality and inclusion.
- Benefits: 28 days leave, health cash plan, training opportunities, and discounted gym membership.
- Other info: Care leaver friendly employer with guaranteed interviews for eligible candidates.
- Why this job: Join a supportive team and gain valuable experience in hospitality.
- Qualifications: Experience in hospitality or a willingness to learn and train.
The predicted salary is between 20000 - 25000 € per year.
YMCA Dulverton Group are looking for someone to assist with the management team on shift whilst ensuring great customer service. You will be a motivated individual with the ability to work well as a team to provide a high standard service. You will possess excellent communication skills, both written and verbal, alongside an excellent attendance and punctuality record. We are looking for someone with some experience in hospitality or a customer facing role, or the willingness to learn and undergo training.
Responsibilities
- Greeting guests and customers whilst also providing outstanding guest services throughout their stay.
- Multi-tasking as a hotel operator.
- Carrying out concierge duties.
- Supporting the front of house and housekeeping teams.
Benefits
- Westfield Health Cash Plan to help with everyday health costs.
- 28 days of annual leave, plus bank holidays (pro rata for part-time roles).
- A wide range of training and development opportunities to help you grow.
- Monthly employee raffle.
- Discounted gym membership to support your health and wellbeing.
- A complimentary one-night hotel stay at one of our locations.
- Savings on childcare in our Early Years Settings and Children’s Holiday Club.
- Discounted hire of our wedding and events venue.
- Access to confidential counselling services.
- Employer contributions to your pension scheme.
- Exclusive charity worker discounts.
Equal Opportunities
We are committed to providing equal opportunities for all. We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are striving to be a care leaver friendly employer, and because of this, if you wish to disclose that you are care experienced, we guarantee you an interview as long as you meet the minimum requirements for the role. Following this, we also offer constructive feedback on your application process.
Seasonal General Assistant in Weston-super-Mare employer: YMCA-DG
YMCA Dulverton Group is an exceptional employer that prioritises employee wellbeing and development, offering a supportive work culture where teamwork and customer service excellence are at the forefront. With benefits such as a health cash plan, generous annual leave, and extensive training opportunities, employees can thrive both personally and professionally in a vibrant hospitality environment. Located in a community-focused setting, we are dedicated to fostering inclusivity and providing meaningful career paths for all staff members.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal General Assistant in Weston-super-Mare
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on YMCA Dulverton Group. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and any relevant experience you have. Remember, confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Seasonal General Assistant in Weston-super-Mare
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in hospitality or customer-facing roles. We want to see how you've gone above and beyond to provide great service, so share specific examples that showcase your skills!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Seasonal General Assistant role.
Tailor Your Application:Take a moment to customise your application for us at YMCA Dulverton Group. Mention our values and how they align with your own, and don’t forget to refer to the job description to show you understand what we’re looking for.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details, and it helps us keep everything organised. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at YMCA-DG
✨Know the Role Inside Out
Before your interview, make sure you understand what a Seasonal General Assistant does. Familiarise yourself with the responsibilities mentioned in the job description, like greeting guests and supporting the front of house team. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing great customer service, think of specific examples from your past experiences where you excelled in this area. Whether it’s a time you went above and beyond for a customer or handled a difficult situation, sharing these stories will show that you’re the right fit for the team.
✨Be Ready to Discuss Teamwork
The YMCA Dulverton Group values teamwork, so be prepared to talk about how you work well with others. Think of instances where you collaborated effectively with colleagues or contributed to a positive team environment. This will highlight your ability to fit into their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about training opportunities or how the team supports each other during busy periods. It’s a great way to engage with the interviewer and leave a lasting impression.
