At a Glance
- Tasks: Serve customers, prepare food and beverages, and assist with events.
- Company: Join a friendly café team that values hospitality and teamwork.
- Benefits: Enjoy meals on shift, a pension scheme, and career growth opportunities.
- Other info: Comprehensive training provided in a supportive environment.
- Why this job: Experience a dynamic role where no two days are the same!
- Qualifications: A positive attitude and willingness to learn; hospitality experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
About the Role
We're looking for friendly, hardworking people to join our team. You'll play a vital role across a range of areas — from welcoming guests at reception to keeping our spaces clean, comfortable, and ready for whatever the day brings. No two days will be exactly the same, and that's what makes this role so varied and rewarding.
Key Responsibilities
- Café & Hospitality
- Serve customers to a high standard, ensuring a warm and welcoming experience
- Take orders accurately and efficiently, operating the till and handling cash transactions
- Prepare and serve food and beverages as required
- Follow food hygiene and health & safety procedures at all times
- Reception
- Welcome guests on arrival and assist with check-in and check-out
- Answer telephone and email enquiries in a professional and friendly manner
- Handle basic administrative tasks and relay information accurately to the wider team
- Be a point of contact for guests during their stay, responding to requests and queries
- Conferencing & Events
- Set up and clear down meeting and conference rooms according to booking requirements
- Ensure rooms are clean, well-presented, and fully equipped before each session
- Support guests and delegates during events, including refreshment service
- Liaise with colleagues to ensure smooth delivery of back-to-back bookings
- General
- Work flexibly across departments and, on occasion, other sites when required
- Support managers and the wider team with day-to-day operations
- Work collaboratively to keep service running smoothly at all times
What We're Looking For
- A positive, can-do attitude and genuine passion for looking after people
- Good communication skills and a friendly, approachable manner
- Ability to work well under pressure and adapt quickly to changing priorities
- Reliable, punctual, and flexible with working hours
- Previous experience in hospitality is desirable but not essential — full training will be provided
- Willingness to learn, take on new tasks, and develop across different areas
Benefits
- Meals provided on shift
- Pension scheme
- Opportunities for growth and career development
- Supportive, friendly team environment
- Comprehensive training and ongoing support
We are committed to providing equal opportunities for all. We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are striving to be a care leaver friendly employer, and because of this, if you wish to disclose that you are care experienced, we guarantee you an interview as long as you meet the minimum requirements for the role. Following this, we also offer constructive feedback on your application process.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Worker (Casual) in Taunton
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at YMCA-DG and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Cafe Worker (Casual) in Taunton
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at YMCA-DG that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at YMCA-DG.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at YMCA-DG get a sense of who you are beyond your experience!
How to prepare for a job interview at YMCA-DG
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at YMCA-DG and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
