At a Glance
- Tasks: Serve customers, prepare food and beverages, and assist with events.
- Company: Join a friendly café team that values hospitality and teamwork.
- Benefits: Enjoy meals on shift, a pension scheme, and career growth opportunities.
- Other info: Comprehensive training provided in a supportive environment.
- Why this job: Experience a dynamic role where no two days are the same!
- Qualifications: A positive attitude and willingness to learn; hospitality experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
About the Role
We're looking for friendly, hardworking people to join our team. You'll play a vital role across a range of areas — from welcoming guests at reception to keeping our spaces clean, comfortable, and ready for whatever the day brings. No two days will be exactly the same, and that's what makes this role so varied and rewarding.
Key Responsibilities
- Café & Hospitality
- Serve customers to a high standard, ensuring a warm and welcoming experience
- Take orders accurately and efficiently, operating the till and handling cash transactions
- Prepare and serve food and beverages as required
- Follow food hygiene and health & safety procedures at all times
- Reception
- Welcome guests on arrival and assist with check-in and check-out
- Answer telephone and email enquiries in a professional and friendly manner
- Handle basic administrative tasks and relay information accurately to the wider team
- Be a point of contact for guests during their stay, responding to requests and queries
- Conferencing & Events
- Set up and clear down meeting and conference rooms according to booking requirements
- Ensure rooms are clean, well-presented, and fully equipped before each session
- Support guests and delegates during events, including refreshment service
- Liaise with colleagues to ensure smooth delivery of back-to-back bookings
- General
- Work flexibly across departments and, on occasion, other sites when required
- Support managers and the wider team with day-to-day operations
- Work collaboratively to keep service running smoothly at all times
What We're Looking For
- A positive, can-do attitude and genuine passion for looking after people
- Good communication skills and a friendly, approachable manner
- Ability to work well under pressure and adapt quickly to changing priorities
- Reliable, punctual, and flexible with working hours
- Previous experience in hospitality is desirable but not essential — full training will be provided
- Willingness to learn, take on new tasks, and develop across different areas
Benefits
- Meals provided on shift
- Pension scheme
- Opportunities for growth and career development
- Supportive, friendly team environment
- Comprehensive training and ongoing support
We are committed to providing equal opportunities for all. We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are striving to be a care leaver friendly employer, and because of this, if you wish to disclose that you are care experienced, we guarantee you an interview as long as you meet the minimum requirements for the role. Following this, we also offer constructive feedback on your application process.
Cafe Worker (Casual) in Taunton employer: YMCA-DG
YMCA Dulverton Group is an exceptional employer dedicated to fostering a supportive and inclusive environment for both employees and the community. With a strong focus on employee wellbeing, we offer a comprehensive benefits package, including generous annual leave, health plans, and extensive training opportunities, all while making a meaningful impact on the lives of over 10,000 children and families each year. Join us in creating a nurturing atmosphere where your contributions truly matter and help shape the future of our young people.
