At a Glance
- Tasks: Assist management, provide excellent customer service, and support various teams.
- Company: Join YMCA Dulverton Group, a vibrant community-focused charity.
- Benefits: 28 days leave, health cash plan, training opportunities, and discounted gym membership.
- Other info: We promote equality and are care leaver friendly, guaranteeing interviews for eligible candidates.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in hospitality or a willingness to learn and train.
The predicted salary is between 20000 - 25000 € per year.
YMCA Dulverton Group are looking for someone to assist with the management team on shift whilst ensuring great customer service. You will be a motivated individual with the ability to work well as a team to provide a high standard service. You will possess excellent communication skills, both written and verbal alongside having an excellent attendance and punctuality record.
We are looking for someone with some experience in hospitality or a customer facing role, or, the willingness to learn and undergo training. As a General Assistant, your duties and responsibilities would include:
- Greeting guests and customers whilst also providing outstanding guest services throughout their stay.
- Multi-tasking as a hotel operator and carrying out concierge duties.
- Supporting the front of house, Kitchen and housekeeping teams.
If this sounds like something you are looking for, we look forward to receiving your application.
We are committed to safeguarding and promoting the welfare of others. We follow a safer recruitment process, all appointments are subject to a DBS check and are required to provide two suitable references.
At YMCA Dulverton Group, we are not just a charity; we are a dynamic and vibrant local community committed to fostering supportive, inclusive, and empowering environments. Our mission is to cultivate communities where young people can authentically belong, actively contribute, and truly thrive.
We deliver life changing services to over 10,000 children, young people and families across Somerset and Devon every year. We focus on 6 key areas of work, including Support and Advice, Housing, Family and Youth Work, YMCA Gym, Training and Education and Our Hotels. We regularly adapt our services to help ensure we meet the needs of our community and the strategic priorities of the local authority.
We strive to provide a consistent supply of high-quality housing and effective support. Our employees are on board with our constantly evolving organisation, and are dedicated to changing the lives of those who utilise our services.
If the prospect of contributing to youth development, fostering positive community impact, and making a meaningful difference resonates with you, we would like to learn more about how your skills and passion align with our mission, aim and values.
At YMCA Dulverton Group, we’re proud to offer a comprehensive benefits package to support your wellbeing, development, and work-life balance, including:
- Westfield Health Cash Plan to help with everyday health costs.
- 28 days of annual leave, plus bank holidays (pro rata for part-time roles).
- A wide range of training and development opportunities to help you grow.
- Monthly employee raffle.
- Discounted gym membership to support your health and wellbeing.
- A complimentary one-night hotel stay at one of our locations.
- Savings on childcare in our Early Years Settings and Children’s Holiday Club.
- Discounted hire of our wedding and events venue.
- Access to confidential counselling services.
- Employer contributions to your pension scheme.
- Exclusive charity worker discounts.
We are committed to providing equal opportunities for all. We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are striving to be a care leaver friendly employer, and because of this, if you wish to disclose that you are care experienced, we guarantee you an interview as long as you meet the minimum requirements for the role. Following this, we also offer constructive feedback on your application process.
Seasonal General Assistant in Somerset employer: YMCA-DG
YMCA Dulverton Group is an exceptional employer that prioritises the wellbeing and development of its staff while fostering a supportive and inclusive work culture. With a comprehensive benefits package, including generous annual leave, training opportunities, and health support, employees are empowered to grow both personally and professionally. Joining our team means contributing to meaningful community impact and being part of a dynamic organisation dedicated to making a difference in the lives of young people and families across Somerset and Devon.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal General Assistant in Somerset
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on YMCA Dulverton Group. Understand their mission and values, and think about how your skills can contribute to their goals. This will show them you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills. We all know that confidence is key, so the more you practice, the more at ease you'll feel during the actual interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look presentable and professional. Even if the role is casual, showing that you care about your appearance can set a positive tone for the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Seasonal General Assistant in Somerset
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in hospitality or customer-facing roles. If you're new to this, don’t worry! Just express your willingness to learn and how you can contribute to providing outstanding guest services.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so let us know why you’re excited about joining our team!
Tailor Your Application:Take a moment to read through the job description and align your skills with what we’re looking for. Mention specific duties like greeting guests or supporting different teams to show you understand the role.
Apply Through Our Website:We encourage you to submit your application via our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at YMCA-DG
✨Know the Company
Before your interview, take some time to research YMCA Dulverton Group. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their community.
✨Showcase Your Customer Service Skills
Since the role involves providing outstanding guest services, be prepared to share specific examples from your past experiences in hospitality or customer-facing roles. Highlight how you handled difficult situations or went above and beyond for customers to demonstrate your commitment to excellent service.
✨Practice Communication
Excellent communication skills are key for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering common interview questions.
✨Emphasise Teamwork and Flexibility
As a General Assistant, you'll be working closely with various teams. Be ready to discuss your ability to work collaboratively and adapt to different roles, whether it's front of house, kitchen, or housekeeping. Share examples that highlight your teamwork skills and willingness to learn new tasks.
