At a Glance
- Tasks: Assist management and provide outstanding customer service in a dynamic environment.
- Company: YMCA Dulverton Group, committed to equality and inclusion.
- Benefits: 28 days annual leave, health cash plan, training opportunities, and discounted gym membership.
- Other info: Care leaver friendly employer with guaranteed interviews for eligible candidates.
- Why this job: Join a supportive team and gain valuable experience in hospitality.
- Qualifications: Experience in hospitality or a willingness to learn and train.
The predicted salary is between 20000 - 25000 € per year.
YMCA Dulverton Group are looking for someone to assist with the management team on shift whilst ensuring great customer service. You will be a motivated individual with the ability to work well as a team to provide a high standard service. You will possess excellent communication skills, both written and verbal, alongside an excellent attendance and punctuality record. We are looking for someone with some experience in hospitality or a customer facing role, or the willingness to learn and undergo training.
Responsibilities
- Greeting guests and customers whilst also providing outstanding guest services throughout their stay.
- Multi-tasking as a hotel operator.
- Carrying out concierge duties.
- Supporting the front of house and housekeeping teams.
Benefits
- Westfield Health Cash Plan to help with everyday health costs.
- 28 days of annual leave, plus bank holidays (pro rata for part-time roles).
- A wide range of training and development opportunities to help you grow.
- Monthly employee raffle.
- Discounted gym membership to support your health and wellbeing.
- A complimentary one-night hotel stay at one of our locations.
- Savings on childcare in our Early Years Settings and Children’s Holiday Club.
- Discounted hire of our wedding and events venue.
- Access to confidential counselling services.
- Employer contributions to your pension scheme.
- Exclusive charity worker discounts.
Equal Opportunities
We are committed to providing equal opportunities for all. We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are striving to be a care leaver friendly employer, and because of this, if you wish to disclose that you are care experienced, we guarantee you an interview as long as you meet the minimum requirements for the role. Following this, we also offer constructive feedback on your application process.
Seasonal General Assistant employer: YMCA-DG
YMCA Dulverton Group is an exceptional employer that prioritises employee wellbeing and development, offering a supportive work culture where teamwork and customer service excellence are at the forefront. With benefits such as a health cash plan, generous annual leave, and extensive training opportunities, employees can thrive both personally and professionally in a vibrant hospitality environment. Located in a community-focused setting, we are dedicated to fostering equality and inclusion, making it a rewarding place for individuals seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal General Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on YMCA Dulverton Group. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and any relevant experience you have. Remember, confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Seasonal General Assistant
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in hospitality or customer-facing roles. If you're new to this, don’t worry! Just express your willingness to learn and how you can bring a positive attitude to the team.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so let your communication skills do the talking!
Tailor Your Application:Take a moment to read the job description carefully and tailor your application to match. Mention specific responsibilities from the role that excite you and how you can contribute to our team at YMCA Dulverton Group.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at YMCA-DG
✨Know the Role Inside Out
Before your interview, make sure you understand what a Seasonal General Assistant does. Familiarise yourself with the responsibilities mentioned in the job description, like greeting guests and supporting the front of house team. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since this role is all about providing great customer service, think of examples from your past experiences where you've excelled in this area. Whether it's a hospitality job or any customer-facing role, be ready to share how you handled difficult situations or went the extra mile for a customer.
✨Demonstrate Team Spirit
YMCA Dulverton Group values teamwork, so be prepared to discuss how you work well with others. Share stories that highlight your ability to collaborate, support colleagues, and contribute to a positive work environment. This will show that you’re a great fit for their team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about training opportunities or how the team works together during busy periods. It’s a great way to engage with the interviewer and leave a lasting impression.
