At a Glance
- Tasks: Design and deliver engaging activities for homeless residents and young people.
- Company: YMCA Cardiff, a community-focused organisation dedicated to social inclusion.
- Benefits: Gain valuable experience, develop skills, and make a real difference in people's lives.
- Other info: Join a supportive team and contribute to meaningful service improvements.
- Why this job: Empower individuals and foster community connections while enhancing your career.
- Qualifications: Passion for social change and experience in community engagement or support roles.
The predicted salary is between 30000 - 40000 £ per year.
Main Purpose of Job:
To design, coordinate, and deliver a programme of meaningful activities and innovative engagement opportunities for residents of the homeless hostel, the young people we support and other users of our service. You will collaborate and build local partnerships to work towards improving service user wellbeing, social inclusion, readiness for independent living and focus on employment, education and training by fostering community connections and personal development. You will ensure that the people we support have their voices heard and have meaningful opportunities to have their say via various consultation methods to drive service improvements, and furthering inclusivity and participation. You will keep up to date with changes in the sector, evaluate engagement and identify opportunities to gather feedback, as well as working in a psychologically informed way and ensuring that every contact counts.
Main Responsibilities:
- To design, coordinate, and deliver a programme of meaningful activities and innovative engagement opportunities.
- Develop and maintain a calendar of social, educational, and recreational activities and promote engagement through service user events, forums, meetings, workshops, panels and focus groups.
- Tailor and facilitate activities to interests, abilities, and support needs incorporating the views of the people using our services in the development of activities.
- Support service users to overcome barriers and work towards accessing education, training or employment opportunities.
- Develop, deliver and promote regular employability sessions as appropriate.
- Build trusting relationships with service users to encourage participation.
- Develop strategies to increase service user involvement in decision making.
- Develop accessible communication materials to promote engagement opportunities.
- Maintain accurate records of attendance, feedback, and measure the impact of engagement activities and outcomes.
- Analyse service user feedback and provide clear reports and recommendations.
- Share and display reports on outcomes and progress to all stakeholders including the people supported.
- Ensure compliance with commissioner contracts in relation to participation and involvement and provide reports as required.
- Carry out and contribute to service evaluations and improvement plans.
To collaborate and build local partnerships to work towards improving service user wellbeing, social inclusion, readiness for independent living and focus on employment, education and training by fostering community connections and personal development:
- Collaborate and network with local organisations to source opportunities, resources, share good practice and to enhance the voice and participation of the people we support.
- Build strong, effective links with internal colleagues to embed engagement in service delivery.
- Promote activities within the wider community.
To ensure that the people we support have their voices heard and have meaningful opportunities to have their say via various consultation methods to drive service improvements, and furthering inclusivity and participation:
- Lead on ensuring the inclusion of a diverse range of people supported by us to have their voices heard through relevant participation projects, consultations and/or attendance at meetings and events.
- Promote inclusion and empowerment through co-production of activities and use feedback and assessments to adapt activities to individual and group needs.
- Gather feedback from service users.
- Lead on gathering service user and other stakeholders feedback using a variety of methods to inform and drive service improvements regarding housing services, youth services and policy changes.
Organisational Duties:
- Monitor and ensure compliance with commissioner contracts to include the Housing Support Grant and keep up to date with local authority directives, legislative changes and precedents in respect of rent collection.
- Take an active role (or leading role if Duty Worker) in the fire evacuation procedure if assigned a fire marshal responsibility when on shift or directed by the Duty Worker and responding to emergencies or crisis.
- Be part of the on-call rota which may require on-site attendance.
- Support Housing Support Officers in effectively responding to service user crisis and any incidents.
- Actively participate in the monitoring of the building including monitoring of CCTV systems and regular physical checks to ensure the safety of all, reporting and acting on concerns or hazards.
- Attend meetings, training, supervision as deemed appropriate or as directed by your line manager.
- Action and respond to any departmental related complaints, as delegated.
- Work constructively with other departments within the YMCA Cardiff Group.
- Assist with jobs that usually fall to another member of staff but in whose absence, failure to carry out the work would present a risk or offence to others or would be detrimental to the organisations’ service provision.
- Adhere to and be aware of the Associations policies and procedures, including GDPR, code of conduct, Health & Safety and Equal Opportunities.
- Respect the Christian ethos of the YMCA and uphold its values.
Participation and Engagement Co-ordinator in Cardiff employer: YMCA Cardiff Group
YMCA Cardiff is an exceptional employer dedicated to fostering a supportive and inclusive work environment. As a Participation and Engagement Co-ordinator, you will have the opportunity to make a meaningful impact on the lives of vulnerable individuals while collaborating with local partners to enhance community wellbeing. With a strong focus on personal development, employee growth opportunities, and a commitment to social inclusion, YMCA Cardiff offers a rewarding career path in a vibrant and compassionate setting.
StudySmarter Expert Advice🤫
We think this is how you could land Participation and Engagement Co-ordinator in Cardiff
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by YMCA Cardiff Group.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like YMCA Cardiff Group.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at YMCA Cardiff Group.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at YMCA Cardiff Group. Apply directly through us to stand out!
We think you need these skills to ace Participation and Engagement Co-ordinator in Cardiff
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of YMCA Cardiff Group. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Participation and Engagement Co-ordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at YMCA Cardiff Group
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of YMCA Cardiff Group. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
