To lead and manage the YMCA Cardiff estates function across the organisations managed properties ensuring all buildings, grounds and facilities are safe, compliant, well‑maintained and fit for purpose. The role oversees the domestic and maintenance teams, plans and prioritises daily and project-based works, and ensures full compliance with relevant legislation, health and safety requirements, and the Welsh Housing Quality Standard (WHQS).
You will be accountable for the performance of the department and promote continuous personal development and that all staff members work in a psychologically informed way, ensuring every contact counts.
Main Duties
- Service Delivery
- Ensure all YMCA buildings, grounds and facilities across YMCA Cardiff are safe, compliant, and maintained to a high standard.
- Ensure full landlord compliance across all YMCA properties by maintaining up‑to‑date EICRs, Gas Safety Certificates, fire safety checks, water hygiene monitoring, and all other statutory inspections
- Oversee the delivery of planned, reactive and cyclical maintenance, ensuring timely completion and minimal disruption to services.
- Maintain in-house reporting system prioritising and tracking maintenance requests, ensuring clear communication with staff and service users.
- Ensure all estates‑related work complies with statutory requirements, in particular Welsh Housing Quality Standard, Health & Safety legislation, and fire regulations.
- Manage external contractors, ensuring quality, value for money, and adherence to agreed health and safety requirements and timescales.
- Monitor building condition, identifying risks, defects and improvements needed.
- Ensure effective delivery of estates‑related support to housing, supported accommodation, and youth and community services.
- Ensure that estates and facilities and its policies and procedures are fully integrated into the YMCA Cardiff process and organisational values.
- Strategy and Planning
- Work closely with the Head of Housing to implement and maintain the Asset Management strategy
- Lead on the creation and delivery of planned maintenance schedules, and Welsh Housing Quality Standard compliance plans.
- Maintain up to date knowledge on changing trends in estates and facilities management, in particular around energy efficiency technology within housing and community facilities.
- Managing an annual budget ensuring value for money is achieved in all areas of estates and facilities work
- Regularly monitor all YMCA sites to ensure continued high standards of delivery and upkeep
- Manage an annual domestic and maintenance budget for each site ensuring value for money in all circumstances.
- Line Management and Operational Delivery
- Lead, manage and develop the domestic and maintenance teams, ensuring clear objectives, high performance and a positive team culture.
- Allocate and oversee daily workloads, ensuring efficient use of staff time, skills and resources.
- Set standards and provide technical guidance, coaching and support to domestic and maintenance staff, ensuring safe and competent working practices.
- Conduct regular supervision, performance reviews and training needs assessments.
- Ensure all team members follow health and safety procedure, risk assessments, safe systems of work and safeguarding responsibilities.
- Oversee rota planning and emergency response procedures across all sites.
- Ensure consistent standards of customer service, professionalism and communication within the estates team.
- To carry out other duties that reasonably fall within the scope of the post:-
- Responding to emergencies / crisis.
- Attendance at meetings deemed appropriate by the Head of Housing.
- Participation in training and supervision.
- Assisting with jobs that usually fall to another member of staff but in whose absence, failure to carry out the work would present a risk or offence to others or would be detrimental to the organisations’ service provision.
- You must work constructively with other departments within the YMCA Cardiff.
- To adhere to and be aware of the associations policies and procedures, including GDPR, code of conduct, Health & Safety and Equal Opportunities.
- To be able to respect the Christian ethos of the YMCA and uphold its values.
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StudySmarter Expert Advice🤫
We think this is how you could land Estates Manager in Cardiff
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like YMCA Cardiff Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like YMCA Cardiff Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit YMCA Cardiff Group's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Estates Manager role at YMCA Cardiff Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at YMCA Cardiff Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where YMCA Cardiff Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to YMCA Cardiff Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at YMCA Cardiff Group.
