At a Glance
- Tasks: Support customer safety and compliance through inspections and repairs in a dynamic housing environment.
- Company: Join Coastline Housing, a leading charitable social landlord in Cornwall.
- Benefits: Flexible working options, supportive culture, and opportunities for personal growth.
- Other info: Accredited employer focused on people and community impact.
- Why this job: Make a real difference in people's lives while ensuring safe and compliant homes.
- Qualifications: Experience in social housing and customer service, with strong IT skills.
The predicted salary is between 20000 - 25000 £ per year.
Please note we may opt to close this vacancy earlier if we have a large response to the advert, so we would encourage you to get any application in as swiftly as possible to avoid disappointment. Please note, if we have asked for a cover letter and you have not submitted one, your application will be automatically rejected and you will not be shortlisted.
Closing date: 7 August 2026
Anticipated interview date: 17 August 2026
About Coastline
Coastline Housing is a charitable social landlord serving Cornwall. Winners in the Third Sector category at the Cornwall Business Awards and one of the fastest growing landlords in the country, we are proud to be a key provider of housing and support in Cornwall. That includes social housing for thousands of people across Cornwall, plus shared ownership and rent to buy homes to help people get a home of their own. Our Extra Care scheme in Redruth houses many older people, and our services for anyone experiencing homelessness help hundreds each year who are rough sleeping.
Accredited with Investors in People Gold, Investors in Volunteers, a Menopause Workplace Pledge and Disability Confident Leader, we are a proven, people-focused employer, putting customers and colleagues at the heart of what we do.
Help accessing the job information
- Need the application details in a different format
- Require any adjustments to the application process to support any disabilities or different needs you may have
- If we have advertised for a full-time position but your preference is to work part-time or flexibly, please do give us a call so we can discuss these options with you.
While some roles do require a full-time postholder, wherever we can accommodate a flexible way of working we will do so for the right candidate. It is more important to us that we have the right people in our organisation, rather than just people who can work full-time.
About the job
We have an opportunity to join our growing Property Investment and Compliance team as a Facilities Management Assistant. You will be an ambassador for Coastline, investing time with customers to ensure they feel safe in their homes. You will support the Facilities Contract Manager to proactively ensure customer safety and regulatory compliance of our buildings through weekly safety inspections/testing of communal areas and shared spaces. You will be responsible for regular checks and accurate monitoring of any issues including logging repairs and sharing non-repairs queries with the relevant Coastline colleagues.
We are looking for a candidate with experience of working within social housing settings and experience of repairs reporting. With experience of working in a customer facing role, you will have the ability to work directly with customers, translating technical matters into easily-understood guidance, as well as strong analytical and IT skills including Excel and Word. A full driving licence with access to a vehicle as well as a satisfactory basic DBS check are essential for this role.
Facilities Management Assistant in Redruth employer: YMCA Brighton
YMCA Brighton is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where teamwork and community engagement thrive. Employees benefit from comprehensive training opportunities, flexible working hours, and a commitment to health and safety, making it an ideal environment for those looking to grow in the hospitality sector while contributing to a meaningful cause.
