At a Glance
- Tasks: Provide energy advice to households facing fuel poverty in Greater Manchester.
- Company: Join Caritas Diocese of Salford, a leading social action agency.
- Benefits: Flexible hours, training opportunities, and a chance to make a real difference.
- Other info: Opportunity to gain a Level 3 City and Guild qualification in Energy Awareness.
- Why this job: Help transform lives and promote energy efficiency in your community.
- Qualifications: Experience in advice work and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Various Caritas Sites, Diocese of Salford
Role Status: 22.5 hours per week (between Monday & Friday, 9am – 5pm)
Closing Date: Monday, 22 June 2026 at 9am
BASED IN MANCHESTER, ACROSS VARIOUS SITES
Fixed Term Contract until 30 June 2027
About Us
Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment. We call for a better, more just world, where the voices of the poor are heard and acted upon and positively influence the systems, decisions and resources that affect those in need.
About the job
We require an experienced Energy Advice Worker to join our Caritas Energy Saving Service to provide energy information, advice and support to households experiencing fuel poverty in deprived communities of Greater Manchester so that they can:
- Reduce energy consumption by employing energy-saving measures
- Reduce the cost of energy bills through being on the right tariff etc
- Improve mental and physical health and well-being by reducing the effects of fuel poverty
You will deliver one-to-one advice work information sessions and run advice drop-in surgeries in Caritas’ community services in Hulme, Bury and Collyhurst, as well as continued one-to-one advice support for people in the area. The advice work will be delivered face to face, but this will also include telephone/online sessions, some home visits, as well as presentations. To ensure that the service is available to the whole community, you will work with interpreters (spoken language and British sign language).
The role requires you to have excellent customer service skills and the ability to communicate effectively on a one-to-one basis, as well as in a team. You must be able to work independently and proactively using your own initiative to make appropriate decisions for the most positive outcomes. Additionally, you will have knowledge of advice work, good IT and administration skills.
There will be an opportunity to secure a Level 3 City and Guild qualification in Energy Awareness, therefore a willingness to secure this will need to be demonstrated. Caritas will fund the training.
If this sounds like the next step you are looking for and you would like to work with an organisation passionate about transforming lives, we would love to hear from you!
Applications will be reviewed as they are received, and we reserve the right to interview/appoint before the closing date. Early applications are therefore strongly encouraged.
Interview: Monday, 29 or Tuesday 30 June 2026
Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. The role requires travel to other Caritas services. A full UK driving licence with the use of a car insured for business purposes would be useful but is not essential. Travel expenses can be claimed.
For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford (caritassalford.org.uk) – About - Careers
If you have any queries or issues when applying, then please e-mail hr@caritassalford.org.uk and our HR department will be happy to help. Caritas Diocese of Salford is an equal opportunities employer.
Energy Advice Worker — Tackling Fuel Poverty in GM in Manchester employer: YMCA Brighton
Caritas Diocese of Salford is an exceptional employer dedicated to making a meaningful impact in the community. With a strong focus on social action, employees benefit from a supportive work culture that prioritises personal and professional growth, including opportunities for training such as the Level 3 City and Guild qualification in Energy Awareness. Working across various sites in Greater Manchester, staff are empowered to transform lives while enjoying a collaborative environment that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Advice Worker — Tackling Fuel Poverty in GM in Manchester
✨Tip Number 1
Get to know the organisation! Before your interview, dive into Caritas' mission and values. Understanding their approach to tackling fuel poverty will help you connect your experience with their goals.
✨Tip Number 2
Practice your communication skills! Since this role involves one-to-one advice and community sessions, think about how you can convey complex energy-saving information in a simple, relatable way.
✨Tip Number 3
Show your passion for helping others! During interviews, share personal stories or experiences that highlight your commitment to supporting those in need, especially in deprived communities.
✨Tip Number 4
Apply through our website! Make sure to fill out the Caritas application form completely and upload it as instructed. This is crucial since they don’t accept CVs, so let’s get it right!
We think you need these skills to ace Energy Advice Worker — Tackling Fuel Poverty in GM in Manchester
Some tips for your application 🫡
Download the Application Form:First things first, head over to the Caritas Diocese of Salford website and download the application form. Remember, we don’t accept CVs, so make sure you fill this out completely!
Show Your Passion:When filling out the application form, let your passion for tackling fuel poverty shine through. We want to see how much you care about making a difference in the community!
Add a Covering Letter (If You Want):While it’s not mandatory, adding a covering letter can really help us get to know you better. Use it to highlight your relevant experience and why you’re excited about this role.
Submit Before the Deadline:Don’t leave it until the last minute! The closing date is Monday, 22 June 2026 at 9am. Get your application in early to avoid any last-minute hiccups!
How to prepare for a job interview at YMCA Brighton
✨Know Your Stuff
Make sure you understand the key issues surrounding fuel poverty and energy advice. Familiarise yourself with the specific challenges faced by communities in Greater Manchester, as well as the services offered by Caritas. This will show your genuine interest and commitment to the role.
✨Showcase Your Skills
Prepare to discuss your customer service skills and how you've effectively communicated with individuals in previous roles. Think of examples where you've worked independently or made proactive decisions that led to positive outcomes. This is your chance to shine!
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently. You might also want to prepare for questions about working with interpreters and delivering advice in various formats, as this is crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewers. This could be about the training opportunities available, the team dynamics, or how success is measured in the role. It shows you're engaged and thinking about how you can contribute to the organisation.
