At a Glance
- Tasks: Provide energy advice to households facing fuel poverty and help them save on bills.
- Company: Caritas Diocese of Salford, dedicated to transforming lives in Greater Manchester.
- Benefits: Flexible hours, training opportunities, and a chance to make a real difference.
- Other info: Opportunity for Level 3 City and Guild qualification in Energy Awareness.
- Why this job: Join a passionate team and empower communities to overcome energy challenges.
- Qualifications: Experience in advice work and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Various Caritas Sites, Diocese of Salford
Role Status: 22.5 hours per week (between Monday & Friday, 9am – 5pm)
Closing Date: Monday, 22 June 2026 at 9am
About Us
Caritas Diocese of Salford is the principal social action agency of the Catholic Diocese. Our mission is to put Love Into Action. We help those across Greater Manchester and Lancashire experiencing poverty, disadvantage, and discrimination to transform their lives with dignity. We provide a practical response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-term, enabling people to live in a safe, healthy, and secure environment.
About the job
We require an experienced Energy Advice Worker to join our Caritas Energy Saving Service to provide energy information, advice and support to households experiencing fuel poverty in deprived communities of Greater Manchester so that they can:
- Reduce energy consumption by employing energy-saving measures
- Reduce the cost of energy bills through being on the right tariff etc
- Improve mental and physical health and well-being by reducing the effects of fuel poverty
You will deliver one-to-one advice work information sessions and run advice drop-in surgeries in Caritas’ community services in Hulme, Bury and Collyhurst, as well as continued one-to-one advice support for people in the area. The advice work will be delivered face to face, but this will also include telephone/online sessions, some home visits, as well as presentations. To ensure that the service is available to the whole community, you will work with interpreters (spoken language and British sign language).
The role requires you to have excellent customer service skills and the ability to communicate effectively on a one-to-one basis, as well as in a team. You must be able to work independently and proactively using your own initiative to make appropriate decisions for the most positive outcomes. Additionally, you will have knowledge of advice work, good IT and administration skills.
There will be an opportunity to secure a Level 3 City and Guild qualification in Energy Awareness, therefore a willingness to secure this will need to be demonstrated. Caritas will fund the training.
If this sounds like the next step you are looking for and you would like to work with an organisation passionate about transforming lives, we would love to hear from you!
Applications will be reviewed as they are received, and we reserve the right to interview/appoint before the closing date. Early applications are therefore strongly encouraged.
Interview: Monday, 29 or Tuesday 30 June 2026
Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. The role requires travel to other Caritas services. A full UK driving licence with the use of a car insured for business purposes would be useful but is not essential. Travel expenses can be claimed.
For full details please visit Caritas Diocese of Salford - Caritas | Diocese Of Salford (caritassalford.org.uk) – About - Careers
If you have any queries or issues when applying, then please e-mail hr@caritassalford.org.uk and our HR department will be happy to help. Caritas Diocese of Salford is an equal opportunities employer.
Energy Advice Worker in Manchester employer: YMCA Brighton
Caritas Diocese of Salford is an exceptional employer dedicated to social action and community support, offering a collaborative work culture that prioritises employee growth and development. As an Energy Advice Worker, you will have the opportunity to make a meaningful impact in the lives of those facing fuel poverty in Greater Manchester, while benefiting from training opportunities such as a Level 3 City and Guild qualification in Energy Awareness. With a commitment to inclusivity and a supportive environment, Caritas empowers its employees to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Advice Worker in Manchester
✨Tip Number 1
Get to know the Caritas mission inside out! When you understand their values and goals, you can tailor your approach during interviews. Show them how your passion for helping others aligns with their mission to transform lives.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to energy advice work. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Don’t forget to showcase your customer service skills! Think of examples where you've gone above and beyond to help someone. This is crucial for a role that involves one-to-one advice and support.
✨Tip Number 4
Apply early through our website! The sooner you submit your application, the better your chances are of getting noticed. Plus, it shows you're proactive and eager to join the team at Caritas.
We think you need these skills to ace Energy Advice Worker in Manchester
Some tips for your application 🫡
Download the Application Form:First things first, head over to the Caritas Diocese of Salford website and download the application form. Remember, we don’t accept CVs, so make sure you’ve got this form filled out before you do anything else!
Tailor Your Responses:When filling out the application form, take a moment to tailor your responses to the job description. Highlight your experience in energy advice and how it aligns with our mission to help those in need. We want to see how you can make a difference!
Add a Covering Letter (If You Want):While it’s not mandatory, adding a covering letter can really help us get to know you better. Use it to share your passion for the role and any relevant experiences that might not fit neatly into the application form.
Submit Early!:Don’t wait until the last minute! We review applications as they come in, so getting yours in early could give you an edge. Plus, it’ll save you from any last-minute stress. We can’t wait to hear from you!
How to prepare for a job interview at YMCA Brighton
✨Know Your Stuff
Make sure you understand the key issues surrounding fuel poverty and energy efficiency. Brush up on the latest energy-saving measures and tariffs that can help households reduce their bills. This knowledge will show your passion for the role and your commitment to helping the community.
✨Showcase Your Communication Skills
As an Energy Advice Worker, you'll need to communicate effectively with a diverse range of people. Practice explaining complex energy concepts in simple terms. Consider doing mock interviews with friends or family to refine your ability to engage with different audiences, including those who may require interpreters.
✨Demonstrate Your Initiative
This role requires a proactive approach, so be ready to share examples of how you've taken initiative in previous roles. Think about times when you've identified a problem and implemented a solution independently. This will highlight your ability to work autonomously and make positive decisions.
✨Prepare for Practical Scenarios
Expect to discuss real-life scenarios during your interview. Prepare by thinking through how you would handle various situations, such as advising a family struggling with high energy bills or conducting a home visit. Being able to articulate your thought process will demonstrate your readiness for the role.
