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- Tasks: Support the Contract Manager in ensuring customer safety across various building safety areas.
- Company: Coastline Housing is a charitable social landlord dedicated to providing housing and support in Cornwall.
- Benefits: Enjoy a people-focused workplace with opportunities for training and development.
- Why this job: Make a real impact on community safety while working in a supportive and dynamic environment.
- Qualifications: Level 3 ONC/HNC in construction or NEBOSH Certificate preferred; strong IT and communication skills required.
- Other info: Flexibility for occasional out-of-hours work and a full driving licence are necessary.
The predicted salary is between 36000 - 60000 £ per year.
Please note we may opt to close this vacancy earlier if we have a large response to the advert, so we would encourage you to get any application in as swiftly as possible to avoid disappointment. Anticipated closing date: 15/06/2025. Anticipated interview date: 25/06/2025.
About Coastline
Coastline Housing is a charitable social landlord serving Cornwall. Winners in the Third Sector category at the Cornwall Business Awards and one of the fastest growing landlords in the country, we are proud to be a key provider of housing and support in Cornwall. This includes social housing for thousands of people across Cornwall, as well as shared ownership and rent-to-buy homes to help people get a home of their own. Our Extra Care scheme in Redruth houses many older people, and our services for anyone experiencing homelessness help hundreds each year who are rough sleeping. Accredited with Investors in People Gold, Investors in Volunteers, a Menopause Workplace Pledge, and Disability Confident Leader, we are a proven, people-focused employer, putting customers and colleagues at the heart of what we do.
About the job
This role supports the Contract Manager for Property Compliance in ensuring customer safety across various building safety areas, including fire safety, asbestos, legionella, lifts, radon, and water systems. You’ll manage inspections, maintenance, and remedial works, oversee projects and budgets, and provide technical advice to ensure legal compliance and high standards. You’ll be responsible for managing specialist contracts, supporting water risk and inspection programmes, specifying repairs, developing planned works, and ensuring timely access to homes. The role also involves engaging with customers, preparing guidance, and monitoring compliance.
We’re looking for someone who ideally holds a minimum of Level 3 ONC/HNC in construction, NEBOSH Certificate or similar property-related qualification, ideally with experience in health and safety. Candidates who have or are willing to study to obtain the Legionella (L8) Responsible Person qualification—training will be provided if required—contractor and project management, and budget control are essential. Strong IT and communication skills are also required, along with a full driving licence. You’ll report to the Contracts Manager – Property Compliance and work closely with internal teams, customers, and external partners. Flexibility for occasional out-of-hours work is required. A basic DBS check and a full driving licence are necessary for this role.
To apply for this role, please click on the button below and submit a CV and covering letter via the links provided. Use the covering letter to demonstrate how you meet the required competencies and skills, and highlight anything that shows you are a good fit for Coastline.
Contract Support Manager employer: YMCA Brighton
Contact Detail:
YMCA Brighton Recruiting Team
Careers@coastlinehousing.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Manager
✨Tip Number 1
Familiarise yourself with the specific compliance areas mentioned in the job description, such as fire safety and legionella. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the property compliance field. Attend relevant industry events or join online forums to connect with others who may have insights into Coastline Housing and their work culture.
✨Tip Number 3
Prepare to discuss your experience with managing contracts and budgets. Think of specific examples where you've successfully overseen projects, as this will be crucial in showcasing your suitability for the role.
✨Tip Number 4
Research Coastline Housing's values and recent projects. Understanding their mission and how they serve the community will allow you to tailor your responses in the interview and show that you're aligned with their goals.
We think you need these skills to ace Contract Support Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Contract Support Manager position. Make sure you understand the key responsibilities and required qualifications, as this will help you tailor your application effectively.
Craft a Tailored Cover Letter: Use your cover letter to specifically address how your skills and experiences align with the competencies mentioned in the job description. Highlight any relevant qualifications, such as your Level 3 ONC/HNC in construction or NEBOSH Certificate, and demonstrate your understanding of property compliance.
Showcase Relevant Experience: In your CV, emphasise your experience in managing contracts, overseeing projects, and ensuring compliance with health and safety regulations. Include specific examples that illustrate your ability to manage budgets and engage with customers effectively.
Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at YMCA Brighton
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Contract Support Manager. Familiarise yourself with the key areas mentioned in the job description, such as fire safety, asbestos, and compliance. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Qualifications
Highlight your relevant qualifications, especially if you have a Level 3 ONC/HNC in construction or a NEBOSH Certificate. Be prepared to discuss how these qualifications have equipped you for the challenges of the role, particularly in health and safety management.
✨Prepare Examples of Past Experience
Think of specific examples from your previous roles that showcase your experience in managing contracts, overseeing projects, and ensuring compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively during the interview.
✨Engage with the Interviewers
Remember that interviews are a two-way street. Prepare thoughtful questions about Coastline Housing's approach to customer engagement and compliance. This shows your interest in the organisation and helps you assess if it's the right fit for you.
