Company Description
YMCA Brighton has been working to prevent homelessness in Brighton and Hove for over 150 years. The organisation provides supported housing, tailored support services, and inclusive opportunities for people to engage with the wider community. YMCA Brighton focuses on creating safe, stable environments that help residents build independence and improve their wellbeing. Team members join a mission-driven charity that collaborates with local partners and residents to address housing needs and social challenges in the city.
Role Description
The Supported Housing Senior Manager is a full-time, on-site role based in Brighton, responsible for overseeing supported housing services and ensuring high-quality, person-centered support for residents. This role involves leading and managing housing teams, supervising casework, and ensuring effective risk management and safeguarding practices. The Senior Manager will coordinate service delivery, monitor occupancy and performance targets, and maintain compliance with policies, contracts, and regulatory standards. Day-to-day tasks include working closely with internal and external partners, supporting staff development through supervision and training, reviewing service outcomes, and contributing to strategic planning and service improvements. The role also requires preparing reports, managing budgets for designated services, and representing YMCA Brighton in local multi-agency forums and stakeholder meetings.
Qualifications
- Demonstrated experience in managing supported housing, homelessness services, or related social care settings, including team leadership and supervision.
- Strong skills in safeguarding, risk assessment, case management, and maintaining professional boundaries with residents and partners.
- Ability to develop and implement service plans, monitor performance indicators, and ensure compliance with organizational and regulatory requirements.
- Excellent communication, negotiation, and relationship-building skills for working with residents, colleagues, funders, and external agencies.
- Proficiency in record-keeping, report writing, and use of housing or case management systems, with good general IT skills.
- Understanding of housing law, welfare benefits, and issues affecting people at risk of homelessness; experience in Brighton and Hove services is an advantage.
- Commitment to equality, diversity, and inclusion, and to trauma-informed, strengths-based approaches to resident support.
- Relevant qualifications in housing, social work, social care, or a related field, or equivalent experience; management or leadership training is beneficial.
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Supported Housing Senior Manager in Brighton employer: YMCA Brighton
At Danny’s Dream, we pride ourselves on being an outstanding employer that prioritises the wellbeing and development of our staff. With a strong commitment to work-life balance, our supportive culture fosters teamwork and personal growth, while our comprehensive benefits, including gym discounts and a free counselling service, ensure that our employees feel valued and empowered. Join us in making a meaningful impact in the lives of individuals with complex needs, all within a nurturing environment that champions dignity and independence.
