At a Glance
- Tasks: Lead the reception team and ensure a welcoming environment for residents and visitors.
- Company: YMCA Brighton, a charity dedicated to supporting the community.
- Benefits: Competitive salary, health services, well-being time, and supportive work culture.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in reception or administration with strong leadership abilities.
- Other info: Join a mission-driven team focused on community, compassion, and empowerment.
The predicted salary is between 22800 - 28400 £ per year.
The Senior Receptionist plays a key role in ensuring the smooth, safe, and effective running of the reception area within the supported housing service. This role provides day-to-day leadership to reception staff, oversees administrative and operational processes, ensures compliance with organisational policies, and promotes high-quality service delivery to residents, visitors, and staff. The Senior Receptionist acts as the first point of contact, promoting professionalism, safeguarding, and a welcoming, safe environment at all times.
About us
YMCA Brighton is a registered charity. We provide supported accommodation to over 300 people across the city of Brighton alongside our EVOLVE Work and Learning Service.
Our Mission
We provide the home, the community and the services that equip people to overcome barriers and achieve their aims.
Our Vision
Working together to create an inclusive community where everyone can belong, contribute and thrive.
Our Values
- Community
- Compassion
- Empowerment
You will receive:
- Salary £28,350.40 per annum
- Contract – Permanent
- 40 hours per week – rota structure
- Staff benefits from a wide range of health & well-being services
- Well-being time per week
- Comprehensive Induction into the role
- Supervision Support from your Line Manager
- Work in a supportive environment
- An encouraged culture to support staff health & well-being and a healthy work-life balance
- Opportunity to access debriefs, counselling and reflective practice sessions when the job is challenging
Senior Receptionist William Collier House Date Listed: 11.03.26 in Brighton employer: YMCA Brighton
Contact Detail:
YMCA Brighton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist William Collier House Date Listed: 11.03.26 in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Senior Receptionist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research YMCA Brighton and understand their mission and values. Be ready to discuss how your experience aligns with their commitment to community, compassion, and empowerment.
✨Tip Number 3
Showcase your leadership skills! As a Senior Receptionist, you'll be leading a team. Think of examples from your past where you've successfully managed a team or improved processes, and be ready to share these during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our supportive environment at YMCA Brighton.
We think you need these skills to ace Senior Receptionist William Collier House Date Listed: 11.03.26 in Brighton
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and authenticity can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Senior Receptionist role. Highlight your relevant experience and skills that align with our mission and values. This shows us that you understand what we're all about and how you can contribute.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and why you’re a great fit for the role. Avoid fluff – we want to know what makes you tick!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at YMCA Brighton
✨Know the Organisation Inside Out
Before your interview, take some time to research YMCA Brighton. Understand their mission, vision, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role and the organisation.
✨Demonstrate Leadership Skills
As a Senior Receptionist, you'll be leading a team. Prepare examples from your past experiences where you've successfully led a team or managed a situation. Highlight your ability to promote professionalism and create a welcoming environment.
✨Showcase Your Problem-Solving Abilities
Think of scenarios where you've had to resolve conflicts or handle difficult situations at reception. Be ready to discuss how you ensured compliance with policies while maintaining high-quality service delivery. This will demonstrate your capability to manage the operational processes effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support available for staff well-being, or how they measure success in this role. This shows that you're engaged and serious about contributing to their community-focused mission.