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For Companies At a Glance
- Tasks: Book appointments and manage patient enquiries in a friendly environment.
- Company: Yiewsley Family Practice, a supportive digital GP practice.
- Benefits: Flexible hours, supportive team, and opportunities for personal growth.
- Why this job: Join a caring team and make a difference in patients' lives.
- Qualifications: GP Receptionist qualification or equivalent training required.
- Other info: Great opportunity for those looking to gain experience in healthcare.
The predicted salary is between 11 - 16 £ per hour.
Part-time GP Receptionist at Yiewsley Family Practice. Part-time (hours to be discussed), location Yiewsley. Clinical system EMIS Web.
Key responsibilities:
- Book appointments and manage patient enquiries in person and over the phone.
- Use EMIS Web for appointments, registrations, and administrative tasks.
- Handle confidential patient information in line with NHS policies.
- Support clinical and administrative team with day‑to‑day reception duties.
Essential qualifications and experience:
- GP Practice Receptionist qualification or equivalent training.
- Experience working in a GP practice or primary care setting.
- Strong computer skills and confidence using clinical systems.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage competing priorities.
- Professional, reliable, patient‑focused approach.
Desirable qualifications and experience:
- Previous experience using EMIS Web.
- Knowledge of NHS primary care processes or workflows.
What we are looking for:
Someone reliable, organised, computer-literate, and professional, with a patient-focused approach and the ability to work well as part of a team.
About us:
Yiewsley Family Practice is a fully trained digital GP practice in Yiewsley Health Centre. We value professionalism, teamwork and continuous improvement, and offer a supportive inclusive environment for staff development.
Receptionist (Part time) in West Drayton employer: Yiewsley Family Practice
Contact Detail:
Yiewsley Family Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Part time) in West Drayton
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Yiewsley Family Practice. Familiarise yourself with their values and services. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist interview questions, especially those related to handling patient enquiries and using EMIS Web. Role-play with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Show off your skills! During the interview, highlight your computer skills and any experience you have with clinical systems. If you've used EMIS Web before, share specific examples of how you managed appointments or patient information effectively.
✨Tip Number 4
Follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist (Part time) in West Drayton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a GP practice or primary care setting. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your qualifications and any relevant training!
Show Off Your Communication Skills: As a receptionist, you'll be the first point of contact for patients. We love seeing examples of your excellent communication and interpersonal skills, so include any experiences where you've successfully managed patient enquiries or worked as part of a team.
Be Professional and Patient-Focused: We’re all about professionalism and a patient-focused approach here at Yiewsley Family Practice. Make sure your application reflects these values, whether it’s through your choice of language or the way you present your experiences.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Yiewsley Family Practice
✨Know Your Stuff
Make sure you’re familiar with the EMIS Web system, as it’s a key part of the role. Brush up on how to book appointments and manage patient enquiries, so you can confidently discuss your experience and any relevant training during the interview.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is crucial. Prepare examples of how you've effectively handled patient enquiries or resolved conflicts in previous roles. This will demonstrate your interpersonal skills and patient-focused approach.
✨Stay Calm Under Pressure
The ability to manage competing priorities is essential in a busy GP practice. Think of situations where you successfully juggled multiple tasks and be ready to share these experiences. This will show that you can thrive in a fast-paced environment.
✨Emphasise Teamwork
Yiewsley Family Practice values teamwork, so be prepared to discuss how you’ve collaborated with others in past roles. Highlight your reliability and how you contribute to a supportive work environment, which aligns with their values.
