At a Glance
- Tasks: Support older residents with their needs in a friendly, customer-focused way.
- Company: YHG, a caring organisation dedicated to enhancing retirement living.
- Benefits: Competitive salary, pension scheme, annual leave, and personal development opportunities.
- Other info: Part-time role with a flexible two-week rota, including alternate Saturdays.
- Why this job: Make a real difference in the lives of older residents while gaining valuable experience.
- Qualifications: Strong IT and organisational skills with a people-first mindset.
The predicted salary is between 16785 - 16785 € per year.
YHG is seeking a Retirement Living Services Assistant at Oakmere in Handforth. This permanent role involves providing proactive support to older residents, ensuring their needs are met in a friendly, customer-focused manner.
You will work a 24-hour week with a two-week rota, including alternate Saturdays. Ideal candidates will have strong IT and organizational skills, with a people-first mindset.
Salary is £16,785.60 with additional benefits such as a pension scheme, annual leave, and personal development opportunities.
Senior Living Admin & Customer Support - Part Time employer: YHG
YHG is an excellent employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and residents. With a focus on personal development, staff have access to training opportunities that foster growth in their careers, all while enjoying a flexible part-time schedule in the welcoming community of Handforth. The company also provides competitive benefits, including a pension scheme and generous annual leave, making it a rewarding place to work for those passionate about enhancing the lives of older adults.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Living Admin & Customer Support - Part Time
✨Tip Number 1
Network like a pro! Reach out to people in the retirement living sector, especially those who work at YHG. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your people skills! During interviews, share stories that highlight your customer service experience and how you've made a difference in someone's day. We love a good story!
✨Tip Number 3
Be proactive! If you get the chance, visit the Oakmere site or engage with their online community. It shows you're genuinely interested and ready to jump in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are passionate about supporting older residents.
We think you need these skills to ace Senior Living Admin & Customer Support - Part Time
Some tips for your application 🫡
Show Your People-First Mindset:When writing your application, make sure to highlight your experience in customer support and how you prioritise the needs of others. We love candidates who can demonstrate empathy and a friendly approach!
Be Organised and Clear:Use clear headings and bullet points to structure your application. This shows us that you have strong organisational skills, which are key for this role. Keep it concise but informative!
Tailor Your Application:Make sure to tailor your application specifically for the Retirement Living Services Assistant role. Mention any relevant experience or skills that align with the job description, so we can see why you’re a great fit!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at YHG
✨Know Your Audience
Before the interview, take some time to research YHG and their approach to retirement living. Understanding their values and how they support older residents will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about providing customer-focused support, be ready to share examples of how you've successfully interacted with clients or residents in the past. Highlight your ability to empathise and communicate effectively, as these are key traits for success in this position.
✨Demonstrate IT Proficiency
Make sure to brush up on your IT skills before the interview. Be prepared to discuss any relevant software or tools you've used in previous roles. If you have experience with specific systems that YHG might use, mention those to show you're ready to hit the ground running.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges you might face, or opportunities for personal development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
