Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Hospitality Team Member, providing exceptional service and creating memorable guest experiences.
- Company: YHA is a social enterprise dedicated to enriching lives through amazing hostel stays and experiences.
- Benefits: Enjoy 10 free hostel nights yearly, staff discounts, and access to our Employee Assistance Program.
- Why this job: Work in a stunning location with a friendly team, gaining valuable skills and experiences.
- Qualifications: Customer service experience and teamwork skills are essential; we value lived experiences too!
- Other info: Staff accommodation available at £69.83 per week; flexible shifts and ongoing training provided.
Are you looking for a fun and varied job in hospitality? YHA Langdale are looking for a Hospitality Team Member to join their team! YHA Langdale’s enviable location is unmatched, with stunning views of the Langdale Pikes, Loughrigg Fell and rolling views all the way down to Lake Windermere and Bowness. This is a hostel from which the central fells can be explored and enjoyed immediately upon stepping out through the front door.
As a Hospitality Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA’s staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
What will you be doing as a Hospitality Team Member? We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
- Providing great customer service to all our customers, members and guests.
- Working on reception, offering insights about the hostel and the local area. Ensuring every guest feels informed and welcomed.
- Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service.
- Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
- Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.
What Skills and Experience do you need to be a Hospitality Team Member? Our Hospitality Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors. To provide this service to our guests we are looking for the following qualities in our Hospitality Team Members:
- Experience of working face to face with customers
- Experience of working in a team - can help others to achieve a common goal
- Excellent timekeeping, with flexibility to cover different shifts - punctual, can work to deadlines
- Ability to manage varying pressures, include peaks in workload demands - can prioritise, able to deal with conflicting duties
- Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply? Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website. Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Seasonal Hospitality Team Member - YHA Langdale employer: YHA
Contact Detail:
YHA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Hospitality Team Member - YHA Langdale
✨Tip Number 1
Familiarise yourself with YHA's mission and values. Understanding what YHA stands for and how they operate will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your commitment to exceptional hospitality.
✨Tip Number 3
Be ready to discuss your teamwork experience. Since the role involves working closely with others, think of instances where you contributed to a team goal or helped a colleague, highlighting your collaborative spirit.
✨Tip Number 4
Prepare to talk about your flexibility and time management skills. Given the varied shifts and peak times mentioned in the job description, having examples ready will show that you're adaptable and can handle busy periods effectively.
We think you need these skills to ace Seasonal Hospitality Team Member - YHA Langdale
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hospitality Team Member at YHA Langdale. Familiarise yourself with the job description and think about how your skills and experiences align with their requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality and customer service. Emphasise any previous roles where you worked face-to-face with customers or in a team environment, as these are key qualities they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of YHA's mission. Mention specific reasons why you want to work at YHA Langdale and how you can contribute to creating memorable experiences for guests.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at YHA
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in hospitality. Share any previous experiences that highlight your love for customer service and how you enjoy making guests feel welcome.
✨Demonstrate Teamwork Skills
Since this role involves working closely with others, be prepared to discuss examples of how you've successfully collaborated in a team environment. Highlight your ability to support colleagues and contribute to a common goal.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle various situations, such as busy periods or difficult customers. Think of specific examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
✨Research YHA and Its Values
Familiarise yourself with YHA's mission and values. Understanding what the organisation stands for will help you align your answers with their core purpose and demonstrate your genuine interest in being part of their team.
