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- Tasks: Join our friendly team as a Night Team Member, ensuring guest safety and comfort.
- Company: YHA Bristol is a vibrant hostel offering unique stays in a restored waterfront grain house.
- Benefits: Enjoy 10 free hostel nights yearly, staff discounts, and access to wellness programs.
- Why this job: Be part of a mission-driven social enterprise that enriches lives through hospitality.
- Qualifications: Basic IT skills and excellent timekeeping; food safety qualification is a plus.
- Other info: Flexible part-time hours with a pay increase in March; training provided.
Night Team Member
YHA Bristol
Permanent, flexible contract
Part time, minimum 15 hours per week
£12.21 per hour (applies to all, including those under the age of 21)
Are you looking for a fun and varied job in hospitality? YHA Bristol are looking for a Night Team Member to join their team! YHA Bristol is a former waterfront grain house which has been sympathetically restored to offer relaxed, well-appointed accommodation amongst city-centre surroundings, ideal for a cheap city break or weekend away. The hostel's bustling bar and stylishly decorated reception area is a great place for friends to meet up. It complements the industrial feel to the building and embodies both the vibrancy and quirkiness of Bristol as a destination.
As a Night Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA's staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.
What will you be doing as a Night Team Member?
We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
- Ensuring the security of the hostel, making every guest feel safe and welcome
- Working on reception, providing support to guests and preparing necessary reports
- Regular inspections to maintain the highest standards of cleanliness and comfort
- Carrying out cleaning duties, helping to prepare the breakfast service, and covering various tasks to ensure a seamless guest experience
What Skills and Experience do you need to be a Night Team Member?
Our Night Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors.
To provide this service to our guests we are looking for the following qualities in our Night Team Members:
- Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
- Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
- A food safety qualification would be beneficial (desirable)
- Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form (it's a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title: Team Member
Keywords: Hospitality Assistant, Team Member, Hospitality Team Member
AMRT1_UKCT
Night Team Member - YHA Bristol employer: YHA
Contact Detail:
YHA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Member - YHA Bristol
✨Tip Number 1
Familiarize yourself with YHA's mission and values. Understanding what YHA stands for and how they operate will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service. Even if it's informal, sharing stories about how you've made guests feel welcome or handled challenging situations can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility with shifts. Since the role requires excellent timekeeping and adaptability, showing that you're willing to cover different shifts can demonstrate your commitment to the job.
✨Tip Number 4
If you have a food safety qualification, make sure to mention it! Even though it's desirable, having this certification can give you an edge over other applicants and shows your dedication to maintaining high standards.
We think you need these skills to ace Night Team Member - YHA Bristol
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night Team Member at YHA Bristol. Familiarize yourself with the job description and think about how your skills align with their needs.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or customer service. Emphasize any previous roles where you demonstrated excellent timekeeping, flexibility, and IT skills.
Craft a Short Cover Letter: Although the application form is short, consider including a brief cover letter that expresses your enthusiasm for the role and why you want to work for YHA. Mention your understanding of their mission and values.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that your CV and application form are complete and accurately reflect your qualifications.
How to prepare for a job interview at YHA
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in hospitality. Share any previous experiences that highlight your commitment to providing excellent service and creating memorable guest experiences.
✨Demonstrate Flexibility and Timekeeping Skills
Since the role requires flexibility with shifts, be prepared to discuss your availability and how you manage your time effectively. Highlight any past experiences where you successfully adapted to changing schedules.
✨Familiarize Yourself with YHA's Mission
Understand YHA's core purpose and values. Be ready to discuss how you align with their mission to enrich lives through exceptional hostel experiences, especially for young people.
✨Prepare for Customer Interaction Scenarios
Think of examples from your past where you handled customer inquiries or resolved issues. This will demonstrate your ability to provide support to guests and maintain a welcoming atmosphere.
