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- Tasks: Join our team to provide excellent customer service and assist with food preparation.
- Company: YHA is a social enterprise dedicated to enriching lives through memorable hostel experiences.
- Benefits: Enjoy 10 free hostel nights, discounts, and access to an Employee Assistance Program.
- Why this job: Work in a stunning coastal location while gaining valuable experience and making lasting memories.
- Qualifications: No specific qualifications needed; just bring your enthusiasm and teamwork spirit!
- Other info: Flexible hours available, with staff accommodation offered at a low weekly rate.
Seasonal Hospitality Team Member – YHA Treyarnon Bay
Join to apply for the Seasonal Hospitality Team Member – YHA Treyarnon Bay role at YHA (England & Wales)
Seasonal Hospitality Team Member – YHA Treyarnon Bay
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Join to apply for the Seasonal Hospitality Team Member – YHA Treyarnon Bay role at YHA (England & Wales)
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YHA (England & Wales) provided pay range
This range is provided by YHA (England & Wales). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Hospitality Team Member
YHA Treyarnon Bay
Fixed term, flexible contract
25+ hours per week
ÂŁ12.21 per hour (applies to all, including those under the age of 21)
Staff accommodation is available at a rate of ÂŁ69.83 per week
Are you passionate about great service, love working in a team, and want to spend your summer in one of the most beautiful coastal spots in Cornwall?
We’re looking for friendly, enthusiastic, and hard-working individuals to join our Hospitality Team at YHA Treyarnon Bay. Whether you\’re serving guests with a smile, preparing food and drinks, or helping keep everything running smoothly behind the scenes – your role will be key in making sure every visitor has an unforgettable experience.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA’s staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.
What will you be doing as a Hospitality Team Member?
Required
We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
- Providing great customer service to all our customers, members and guests.
- Working on reception, offering insights about the hostel and the local area. Ensuring every guest feels informed and welcomed.
- Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service.
- Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
- Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.
What Skills and Experience do you need to be a Hospitality Team Member?
Our Hospitality Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors.
To provide this service to our guests we are looking for the following qualities in our Hospitality Team Members:
- Experience of working face to face with customers
- Experience of working in a team – can help others to achieve a common goal
- Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
- Ability to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting duties
- Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it
For more information about the role and the skills and experience required, please refer to the job description.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YHA Job Title: Team Member
Keywords: Hospitality Assistant, Team Member, Hospitality Team Member
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Seasonal Hospitality Team Member - YHA Treyarnon Bay employer: YHA (England & Wales)
Contact Detail:
YHA (England & Wales) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Hospitality Team Member - YHA Treyarnon Bay
✨Tip Number 1
Familiarise yourself with YHA's mission and values. Understanding what YHA stands for and how they operate will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service experience. Since the role involves face-to-face interaction with guests, be ready to share specific examples of how you've provided excellent service in previous roles or situations.
✨Tip Number 3
Demonstrate your teamwork skills. Prepare to discuss instances where you've worked effectively within a team, as this is crucial for the Hospitality Team Member role. Emphasising your ability to collaborate will make you stand out.
✨Tip Number 4
Be flexible with your availability. Since the role requires covering different shifts, showing that you can adapt to varying schedules will make you a more attractive candidate for the position.
We think you need these skills to ace Seasonal Hospitality Team Member - YHA Treyarnon Bay
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Seasonal Hospitality Team Member position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Tailor Your CV: Highlight relevant experience in customer service and teamwork in your CV. Use specific examples that demonstrate your ability to provide excellent service and work well under pressure, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the YHA mission. Mention why you want to work at YHA Treyarnon Bay specifically and how your values align with theirs.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in the hospitality industry.
How to prepare for a job interview at YHA (England & Wales)
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing excellent customer service. Share any previous experiences where you went above and beyond for guests, as this will resonate well with the interviewers at YHA.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you've successfully collaborated with others in past jobs. Highlight specific examples of how you contributed to a team goal or supported your colleagues.
✨Know YHA's Mission
Familiarise yourself with YHA's core purpose and values. Understanding their mission to enrich lives, especially for young people, will show that you're aligned with their goals and genuinely interested in being part of their team.
✨Prepare for Practical Scenarios
Expect questions about handling busy periods or difficult customers. Think of scenarios from your past experiences where you managed pressure effectively or resolved conflicts, as this will demonstrate your ability to thrive in a fast-paced environment.
