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- Tasks: Join our team to create memorable dining experiences for guests in a vibrant hospitality setting.
- Company: YHA Ilam Hall is a lively hostel in the stunning Peak District, welcoming adventurers and school groups alike.
- Benefits: Enjoy 10 free hostel nights yearly, staff discounts, and access to wellness support.
- Why this job: Be part of a friendly team, gain valuable skills, and make a positive impact on guests' experiences.
- Qualifications: Customer service experience is a plus; food safety knowledge is desirable but training will be provided.
- Other info: Flexible shifts available, with accommodation options at an affordable rate.
Are you looking for a fun and varied job in hospitality? YHA Ilam Hall is looking for a Catering Team Member to join their team! YHA Ilam Hall is nestled in the Manifold valley in the Derbyshire White Peak. The hostel is a busy destination for school groups, outdoor enthusiasts, and holidaymakers. No two days are the same!
As a Catering Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA’s staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
What will you be doing as a Catering Team Member? While this role primarily focuses on the catering aspects of our hostel, you may also be called upon to assist in other hostel departments. We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
- Ensuring adherence to food hygiene standards in food storage, preparation, and delivery.
- Upholding health and safety regulations, ensuring timely and accurate completion of kitchen checks.
- Taking pride in the preparation, presentation, and service of high-quality food.
- Recording food wastage in accordance with your hostel's procedures, focusing on minimizing waste to maximize profit.
- Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence more sales.
What Skills and Experience do you need to be a Catering Team Member? Our Catering Team Members undertake a wide range of customer-facing duties within the hostel, delivering excellent service to all guests and visitors. To provide this service to our guests we are looking for the following qualities in our Catering Team Members:
- Experience of working face-to-face with customers
- Experience of working in hospitality or customer service (desirable)
- Food Safety Level 2 Certificate (desirable) – otherwise will be required to complete within hostel
- Experience of working in a team – can help others to achieve a common goal
- Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
- Ability to manage varying pressures, including peaks in workload demands – can prioritize, able to deal with conflicting duties
- Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
- Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it
How do you apply? Submit your CV and complete the application form (it's a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website. Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Seasonal Catering Team Member - YHA Ilam Hall employer: YHA (England & Wales)
Contact Detail:
YHA (England & Wales) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Catering Team Member - YHA Ilam Hall
✨Tip Number 1
Familiarise yourself with YHA's mission and values. Understanding what YHA stands for and how they operate will help you align your answers during any interviews, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service experience. Since this role is heavily focused on face-to-face interactions, be prepared to share specific examples of how you've provided excellent service in previous roles, even if they were not in hospitality.
✨Tip Number 3
Demonstrate your teamwork skills. Be ready to discuss instances where you've worked collaboratively with others to achieve a common goal, as this is crucial in a busy catering environment like YHA Ilam Hall.
✨Tip Number 4
Be flexible with your availability. Since the role requires covering different shifts, showing that you can adapt to varying schedules will make you a more attractive candidate for the team.
We think you need these skills to ace Seasonal Catering Team Member - YHA Ilam Hall
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Catering Team Member at YHA Ilam Hall. Familiarise yourself with the job description and think about how your skills and experiences align with their requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or customer service. Emphasise any face-to-face customer interaction and teamwork skills, as these are crucial for the role.
Craft a Strong Cover Letter: Write a brief cover letter that showcases your enthusiasm for the position and the YHA's mission. Mention specific qualities they are looking for, such as timekeeping and the ability to manage workload pressures.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at YHA (England & Wales)
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in hospitality during the interview. Share any previous experiences that highlight your love for customer service and how you enjoy making guests feel welcome.
✨Demonstrate Teamwork Skills
Since this role involves working closely with others, be prepared to discuss examples of how you've successfully collaborated in a team environment. Highlight your ability to support colleagues and contribute to a common goal.
✨Understand YHA's Mission
Familiarise yourself with YHA's core purpose and values before the interview. Being able to articulate what YHA does and how you align with their mission will show your genuine interest in the role.
✨Prepare for Practical Questions
Expect questions related to food hygiene and safety standards, as well as how you would handle busy periods in the kitchen. Brush up on basic food safety knowledge and think about how you would manage time effectively during peak hours.
