Seasonal Activity Team Member - YHA Chester Trafford Hall

We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.

Location: Cheshire

£11.44 per hour (This will rise to £12.21 in March in line with National Living Wage and applies to all, including those under the age of 21)

Staff accommodation is available at a rate of £63.70 per week.

YHA Chester Trafford Hall is situated just outside the city centre of Chester. YHA Chester Trafford Hall was originally built in 1756 and combines the grandeur of a glorious Georgian house with modern, sustainable facilities.

As an Activity Team Member, you will play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

What will you be doing as an Activity Team Member?

• Ensuring safety and adherence to YHA standards and regulations, all while delivering engaging and enjoyable experiences.
• Tailoring activities to meet the unique needs of our guests, actively seeking feedback to enhance service and retention.
• Collaborating with group leaders to facilitate their roles and provide outstanding activity experiences.
• Maintaining and ensuring the functionality of equipment, promptly reporting any issues to the hostel's management team.

What Skills and Experience do you need to be an Activity Team Member?

• A passion for outdoor activities and energy for the outdoors.
• Experience of working face to face with customers.
• Experience of working in a team – can help others to achieve a common goal.
• Experience in working with young people, whether through volunteering or paid roles (desirable).
• Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines.
• Ability to manage varying pressures, including peaks in workload demands – can prioritise, able to deal with conflicting duties.
• Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel.
• Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

How do you apply?

Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website. Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.

PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.