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- Tasks: Lead the development of digital products that generate over £20m annually.
- Company: YHA is a social enterprise enriching lives through affordable hostel stays and experiences.
- Benefits: Enjoy 10 free hostel nights, discounts, and access to an Employee Assistance Program.
- Why this job: Make a real impact on YHA's digital presence while collaborating with diverse teams.
- Qualifications: Experience in managing high-value digital platforms and strong project management skills required.
- Other info: This is a temporary 12-month contract with opportunities for personal growth.
The predicted salary is between 34000 - 43000 £ per year.
Digital Product Manager
Hybrid (home/office based)
Fixed term, temporary contract (12 months)
Full time, 37.5 hours per week
£40,094 – £47,758 per annum
Occasional travel overnights and working out of hours may be required.
We\’re seeking an experienced Digital Product Manager to join our team on a 12-month temporary contract, managing customer-facing digital platforms that generate over £20m in annual revenue. Working under the Director of Technology and Transformation and partnering with Commercial Department Heads, you\’ll translate strategic vision into actionable plans and lead product development to ensure our digital platforms meet both business objectives and user needs.
This is an excellent opportunity to make a significant impact on YHA’s digital presence, combining operational management of digital assets with strategic execution whilst working with cross-functional teams across the organisation.
Why work for YHA?
Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA’s staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
What You Will Be Doing
- Execute product roadmaps – Collaborate with senior stakeholders to develop and deliver digital product strategies, implementing new features through cross-functional team leadership
- Optimise user experiences – Leverage data analytics, user feedback, and industry benchmarks to drive improvements across all digital platforms using Agile methodologies
- Manage digital content and incidents – Oversee content creation and curation whilst acting as primary responder to platform incidents, ensuring rapid resolution and minimal user impact
- Lead cross-functional collaboration – Build strong relationships with internal teams and third-party providers to deliver digital products aligned with business strategies
- Drive continuous improvement – Work with project managers and development teams to assess and enhance working processes, incorporating feedback to optimise the product development lifecycle
Essential
What skills and experience you need
- Proven experience managing high-value digital commerce platforms (£20m+ annual revenue)
- Strong track record in digital product lifecycle management from conception to post-launch analysis
- Ability to analyse user data, market trends, and competitor insights to drive platform improvements
- Experience with Agile methodologies and cross-functional team leadership
- Technical understanding of digital platforms with ability to communicate requirements to developers
- Expertise in UX/UI design principles and wireframing
- Incident management and problem-resolution experience
- Excellent stakeholder management and communication skills, including workshop facilitation
- Strong project management capabilities handling multiple concurrent deliverables
Desirable
- Experience in travel, hospitality, or charity sector digital platforms
- Working knowledge of HTML, CSS, SQL, and PHP
- Agile/Scrum certifications
- Experience with both in-house and third-party development teams
- Analytics and data visualisation skills
For more information about the role and the skills and experience required, please refer to the job description.
Who are YHA?
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply?
Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.
Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. #J-18808-Ljbffr
Digital Products Manager (temporary cover) employer: YHA (England & Wales)
Contact Detail:
YHA (England & Wales) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Products Manager (temporary cover)
✨Tip Number 1
Familiarise yourself with YHA's mission and values. Understanding their focus on enriching lives, especially for young people, will help you align your application and discussions with their core principles.
✨Tip Number 2
Highlight your experience with high-value digital commerce platforms. Be ready to discuss specific examples of how you've managed similar projects that generated significant revenue, as this is crucial for the role.
✨Tip Number 3
Prepare to demonstrate your knowledge of Agile methodologies. Since the role involves leading cross-functional teams, showcasing your ability to implement Agile practices will set you apart from other candidates.
✨Tip Number 4
Network with current or former YHA employees if possible. Gaining insights into their experiences can provide you with valuable information to tailor your approach and show your genuine interest in the organisation.
We think you need these skills to ace Digital Products Manager (temporary cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing digital products, especially those generating significant revenue. Use specific examples that demonstrate your success in product lifecycle management and stakeholder collaboration.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital product management and how your skills align with YHA's mission. Mention your experience with Agile methodologies and your ability to optimise user experiences through data analysis.
Showcase Relevant Skills: Emphasise your technical understanding of digital platforms and your expertise in UX/UI design principles. Highlight any experience you have with incident management and problem resolution, as these are crucial for the role.
Follow Application Instructions: Ensure you complete the application form as instructed on the YHA Jobs website. Double-check that all sections are filled out accurately and that your CV is attached before submitting your application.
How to prepare for a job interview at YHA (England & Wales)
✨Understand the Digital Landscape
Familiarise yourself with the latest trends in digital product management, especially in the context of high-value platforms. Be prepared to discuss how you can leverage data analytics and user feedback to enhance user experiences.
✨Showcase Your Agile Experience
Since the role requires experience with Agile methodologies, be ready to share specific examples of how you've successfully led cross-functional teams in an Agile environment. Highlight any relevant certifications you may have.
✨Prepare for Stakeholder Management Questions
Expect questions about your experience in managing stakeholders. Prepare examples that demonstrate your communication skills and ability to facilitate workshops, as these are crucial for collaborating with senior stakeholders.
✨Demonstrate Problem-Solving Skills
Given the emphasis on incident management and rapid resolution, think of scenarios where you've effectively managed platform incidents. Be ready to explain your approach to problem-solving and how you minimised user impact.
