At a Glance
- Tasks: Join our team to create memorable dining experiences for guests at YHA London St Pauls.
- Company: YHA is a social enterprise dedicated to enriching lives, especially for young people through unique hostel stays.
- Benefits: Enjoy 10 free hostel nights yearly, staff discounts, and access to wellness support.
- Why this job: Be part of a friendly team in a historic building, making a real impact on guest experiences.
- Qualifications: Customer service experience is preferred; food safety knowledge is a plus but not essential.
- Other info: Flexible hours with a minimum of 14 hours per week; training provided for all new team members.
Permanent, flexible contract. Minimum 14 hours per week. £12.21 per hour plus £1.20 London Living Allowance (applies to all, including those under the age of 21).
Are you looking for a fun and varied job in hospitality? YHA London St Pauls are looking for a Catering Team Member to join their team! YHA London St Pauls is a re-purposed building. After nearly 100 years as a school for choirboys, this remarkable building boasts the ultimate location for exploring one of London's most fascinating tourist attractions - it's literally seconds from St Paul's cathedral.
As a Catering Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.
Why work for YHA? Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Access to YHA's staff discount and cash back portal
- Free YHA Membership each year
- Access to support via our Employee Assistance Program
What will you be doing as a Catering Team Member? While this role primarily focuses on the catering aspects of our hostel, you may also be called upon to assist in other hostel departments. We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:
- Ensuring adherence to food hygiene standards in food storage, preparation, and delivery.
- Upholding health and safety regulations, ensuring timely and accurate completion of kitchen checks.
- Taking pride in the preparation, presentation, and service of high-quality food.
- Recording food wastage in accordance with your hostel's procedures, focusing on minimizing waste to maximize profit.
- Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.
What Skills and Experience do you need to be a Catering Team Member? Our Catering Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors. To provide this service to our guests we are looking for the following qualities in our Catering Team Members:
- Experience of working face to face with customers
- Experience of working in hospitality or customer service (desirable)
- Food Safety Level 2 Certificate (desirable) - otherwise will be required to complete within hostel
- Experience of working in a team - can help others to achieve a common goal
- Excellent timekeeping, with flexibility to cover different shifts - punctual, can work to deadlines
- Ability to manage varying pressures, include peaks in workload demands - can prioritise, able to deal with conflicting duties
- Basic IT skills (ideally Microsoft Office) - able to use Microsoft Word, Outlook, Excel
- Knowledge and understanding of the core purpose of YHA - what YHA does and how we do it
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Who are YHA? YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.
If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.
How do you apply? Submit your CV and complete the application form (it's a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website. Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.
PLEASE NOTE: All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Catering Team Member - YHA London St Pauls employer: YHA (ENGLAND AND WALES)
Contact Detail:
YHA (ENGLAND AND WALES) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Team Member - YHA London St Pauls
✨Tip Number 1
Familiarise yourself with YHA's mission and values. Understanding what YHA stands for and how they operate will help you align your responses during any interviews, showcasing your genuine interest in their work.
✨Tip Number 2
Highlight your customer service experience. Since the role involves face-to-face interaction with guests, be prepared to share specific examples of how you've provided excellent service in previous roles.
✨Tip Number 3
Demonstrate your teamwork skills. The job requires working closely with others, so think of instances where you've successfully collaborated with a team to achieve a common goal, and be ready to discuss these.
✨Tip Number 4
Be flexible with your availability. Since the role may require covering different shifts, showing that you're adaptable and willing to work varied hours can make you a more attractive candidate.
We think you need these skills to ace Catering Team Member - YHA London St Pauls
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any face-to-face customer interaction and teamwork skills, as these are key for the Catering Team Member role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of YHA's mission. Mention specific experiences that demonstrate your ability to provide excellent service and adhere to food hygiene standards.
Highlight Relevant Skills: In your application, clearly outline any relevant qualifications, such as a Food Safety Level 2 Certificate, and mention your basic IT skills. This will show that you meet the desirable criteria for the position.
Follow Application Instructions: Ensure you complete the application form as instructed on the YHA Jobs website. Double-check that all sections are filled out accurately and submit your CV alongside the application form.
How to prepare for a job interview at YHA (ENGLAND AND WALES)
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in the hospitality industry. Share any previous experiences that highlight your love for customer service and how you enjoy making guests feel welcome.
✨Demonstrate Teamwork Skills
Since this role involves working closely with others, be prepared to discuss examples of how you've successfully collaborated in a team environment. Highlight your ability to support colleagues and contribute to a common goal.
✨Understand YHA's Mission
Familiarise yourself with YHA's core purpose and values. Be ready to explain how you align with their mission to enrich lives, especially for young people, and how you can contribute to their goals.
✨Prepare for Practical Questions
Expect questions related to food hygiene and safety standards, as well as how you would handle busy periods in the kitchen. Brush up on basic food safety knowledge and think about how you would manage stress during peak times.