Activity Team Member

There’s a multitude of advantages to being part of the YHA team. To explore more about the benefits we offer, visit our YHA Jobs website today. Join us for a unique work experience and discover the YHA difference for yourself.

Join our team as an Activity Team Member – Creating life-changing experiences for guests!

As an Activity Team Member, your contributions are key to changing the lives of our guests. You’ll find yourself in a role that is central to creating memorable experiences for all, regardless of your background or experience.

Whilst the role concentrates predominantly on the activity aspects of our hostel you may be asked to assist in other hostel departments. Our activity team members cover a wide range of customer-facing duties throughout the hostel, delivering an excellent service to all guests and visitors so they have a great experience at YHA.

Your responsibilities

• Safety – Ensuring safety and adherence to YHA standards and regulations, all while delivering engaging and enjoyable experiences.

• Tailoring activities to meet the unique needs of our guests, actively seeking feedback to enhance service and retention.

• Collaborating with group leaders to facilitate their roles and provide outstanding activity experiences.

• Maintaining and ensuring the functionality of equipment, promptly reporting any issues to the hostel’s management team.

We acknowledge that this role may involve physical demands, including standing for extended periods and maintaining guest accommodations to the highest standards. This role requires weekend and bank holiday working, early starts and evening working – all on a rota basis.

At YHA, we understand that diverse experiences enrich our community. We value lived experiences just as much as previous skills and knowledge. We offer a comprehensive induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. A passion for outdoor activities and energy for the outdoors is welcomed.

Experience in working with young people, whether through volunteering or paid roles, is highly desirable.

Our roles are diverse, and we believe that diverse backgrounds make us stronger. Good communication skills and basic IT proficiency are beneficial. Punctuality is essential in our dynamic environment.

Ready to Join Us?

• Competitive hourly rate: We offer a pay of £11.44 per hour, on a temporary contract minimum 25 hours a week.

• Exclusive benefits: Enjoy access to YHA’s staff discount and cashback portal, allowing you to save on your everyday purchases.

• Free YHA Membership: Receive a complimentary YHA Membership each year.

• Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.

• Accommodation options: If needed, live-in accommodation is available at a reasonable rate of £63.70 per week.