Sales Coordinator

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale.

Yext is redefining how enterprise brands grow in an AI-first world, and we're looking for a Sales Coordinator to sit at the heart of our enterprise sales pods. This role is an evolution of the traditional BDR: less high-volume outbound, more deep account intelligence, AI-powered sales coordination, and building MCP-enabled workflows that help enterprise sales teams operate more effectively.

What You'll Do

• Account intelligence and research
  • Develop a living understanding of your assigned accounts, keep the sales engine running smoothly, and use AI as your primary workflow tool.
  • Monitor earnings calls, press releases, LinkedIn activity, and trade press for each assigned account, tracking leadership changes, new hires, restructures, and other organisational signals.
  • Quickly identify what is commercially relevant from a high volume of information.
  • Use AI as a primary workflow tool for research, signal detection, summarisation, and stakeholder mapping.
  • Use Yext’s internal Scout tool to run analyses of how target accounts show up in AI and traditional search.
  • Build and maintain account intelligence dashboards, relationship maps, and strategic account plans in partnership with AEs and Customer Success.
• Account mapping and multi-threading
  • Own the stakeholder map for assigned accounts, identifying champions, influencers, and decision-makers.
  • Build and maintain relationships with operational stakeholders below C-suite level.
  • Help the pod spot gaps in account coverage.
  • Keep stakeholder maps and account plans current as organisations change.
• Sales coordination and deal support
  • Coordinate scheduling for demos, discovery calls, and executive meetings across time zones.
  • Prepare and customise sales decks, proposals, and pricing sheets.
  • Support executive engagement prep by providing intelligence on the individuals the pod is meeting with.
  • Act as the first point of contact for inbound sales enquiries, qualifying leads and routing them to the right person.
  • Liaise with Marketing on content and upcoming activity.
• Sales operations and CRM
  • Maintain clean, accurate data in Salesforce.
  • Track lead conversion, deal velocity, and pipeline progression.
• Outbound and relationship initiation
  • Initiate deliberate, highly personalised outreach to specific individuals at specific moments.
  • Follow up on warm signals from marketing activity with a specific, insight-led message.
  • Set up introductory conversations between operational contacts and the pod.
  • Identify and secure attendance at targeted events or hosted experiences.

What You Have

• 1 to 3 years in sales development, sales operations, or a sales coordination role, ideally in B2B SaaS.
• High proficiency with AI tools for research, summarisation, and workflow automation.
• Experience with Salesforce or a similar CRM, and strong data hygiene instincts.
• Excellent written communication and the judgement to spot what matters commercially.
• Strong organisational skills and comfort coordinating across AEs, Marketing, and Customer Success.
• Curiosity about how enterprise organisations work.

Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities.