People Operations Coordinator

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators.

As a People Operations Coordinator at Yext, you will be responsible for delivering HR operational support for assigned business units and will assist the HR team in every aspect of human resources at both a tactical and transactional level, with regards to onboarding, employee engagement, employee development, and communication of HR processes, policies, and procedures. The ideal candidate will strongly identify with our culture of being team-oriented, adaptable, and creative. One who is quick, thorough, and takes ownership of anything on your plate. You will demonstrate your Bring It On attitude to balance a variety of projects and prioritise them well. You’re forward-thinking and eager to grow. But most of all, you’re excited to join a high-functioning team and together will strive to build the most amazing employee experience.

What You’ll Do

• Manage coordination and execution of all aspects of employee onboarding, including scheduling first-day activities, new hire orientations, collecting and processing new hire paperwork, managing the background check process, administering I9/right to work checks.
• Manage the ATS (Greenhouse) and HRIS (Workday) and ensure the accuracy of the data.
• Engage with the People Operations team to promote our amazing culture internally and externally.
• Be an employee ambassador; assisting with employment verifications, answering general inquiries and proudly communicating the incentives of the company and initiatives of the HR team.
• Provide exceptional support to fellow 'Yexters'; recruiters, hiring managers, HR Business Partners, and internal and external clients.
• Be readily available to employees when they have questions and proactively check on employees if you anticipate them needing support.
• Maintain an appropriate level of process, program, and policy knowledge to help employees perform at their best.
• Proactively identify process improvement opportunities to better leverage technology and help the HR team scale.

What You Have

• A Bachelor's Degree or similar university level education.
• A minimum of 1 year of relevant HR administrative/coordinator level experience.
• Prior HRIS experience, Workday desired.
• Strong analytical skills, accuracy, and attention to detail.
• Superb organisational skills.
• Proficiency in Excel.

Bonus Points

• A self-starter; is one who raises their hand for new opportunities, loves learning, and is eager to try new things.
• One who thrives in a fast-paced environment and is able to handle multiple projects.
• A strong belief in diversity, innovation, and making all employees feel welcome and included.
• Excellent interpersonal skills and a true customer service orientation toward internal clients.
• Discretion and sensitivity to confidential company and employee information.
• Strong interest and discourse competence around technology.

Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colours, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.