Business Development Representative New York, NY

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work!

Yext is looking for a hard-working and dynamic Business Development Representative (BDR) to join our business development team! In this role, you will have the opportunity to directly impact the growth of our business by accelerating pipeline growth. This role requires self-motivation, a high degree of curiosity, an interest in learning, resiliency, persistence, and a results-driven mentality.

What You’ll Do

• Drive customer engagement via follow up on inbound qualified leads and with outbound prospecting as needed.
• Use tools such as LinkedIn Navigator, ZoomInfo, 6Sense, and various other resources to research and identify potential prospects within assigned area.
• Use provided tools, materials and playbooks to generate and conduct first meetings with prospects through calling, emailing, social selling, and invitations to various events and tradeshows.
• Conduct early opportunity qualification to determine decision makers, champion, budget, business need and timeline.
• Build compelling and tailored messaging to discover difficulties, educate prospects about Yext and our solutions, identify opportunities, and generate interest.
• Effectively communicate the value of Yext’s services and solutions to prospects.
• Collaborate with a cross-functional team of Marketing Campaign Managers, Account Executives, Sales Engineers, Client Success Managers, and other stakeholders.
• Maintain meticulous notes and tracking of accounts and engagement, using tools such as Salesforce and Outreach.io.
• Deliver qualified opportunities to the account team for additional qualification and follow up.
• Meet assigned Service Level Agreements (SLAs) for lead acceptance and lead follow up.
• Consistently achieve assigned goals for opportunity creation, pipeline, and opportunity conversion.

What You Have

• The ideal candidate will have a desire to build a career in Sales.
• 1+ year in a sales development/business development function or relevant work experience.
• Ability to work in a fast-paced, ambiguous, and constantly evolving environment.
• Excellent verbal and written communication skills.
• A customer-focused approach - you thrive on solving customer problems.
• Outstanding ability to prioritize work and tasks; attention to detail and excellent follow-through.
• Intellectual curiosity and a high propensity for self-development and learning.
• The ability to self-motivate - the BDR role can be unstructured. Your success will be dependent on your ability to hold yourself accountable to getting the job done.
• A positive attitude and high degree of persistence and tenacity.

Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law.