Customer Service Representative in Somerset

Customer Service Representative When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the I-Zone Team at Yeovil College and play a vital role in shaping the student experience. We are looking for an organised, enthusiastic, and customer-focused individual to provide exceptional support to students and stakeholders in a fast-paced, rewarding environment where every day brings something different. As a key member of the team, you will support learners throughout their journey, processing applications and enrolments, maintaining accurate student records, timetables and registers, and acting as a welcoming first point of contact. You will also help students access funding and bursary support, working closely with curriculum departments to ensure every learner receives the guidance they need to succeed. If you're passionate about supporting students and delivering excellent service, this could be the perfect opportunity for you! What we're looking for: Experience of maintaining data in complex systems and being able to effectively access and use that data Level 3 Customer Service or Business Administration qualification or substantial experience and a willingness to work towards a qualification. Customer service – ability to demonstrate a ‘can do' attitude Ability to always present a professional image. Accurate data entry skills. What We Offer: Actual Salary: £26,129 Full-time position, 37 hours per week all year round 30 days holiday (plus Christmas closure