At a Glance
- Tasks: Welcome customers, assist with queries, and support sales and service teams.
- Company: Join Yeomans Volkswagen Van Centre, a vibrant and customer-focused team.
- Benefits: Enjoy a competitive salary, 25 days holiday, and full training.
- Why this job: Be the friendly face of our showroom and enhance customer experiences.
- Qualifications: Enthusiasm is key; experience in a similar role is a bonus but not essential.
- Other info: Great opportunity for career growth in a dynamic automotive environment.
The predicted salary is between 24000 - 36000 Β£ per year.
Yeomans Volkswagen Van Centre Indian Queens is looking for a Showroom Host to join their team and work alongside them in their exciting Volkswagen Van Centre. The successful candidate will be enthusiastic and upbeat and ideally have experience in a similar role, although this is not essential. You will be a key part of the team, providing support across our sales and service department, gaining a broad knowledge of the fantastic Volkswagen products to assist customers, whilst ensuring the highest degree of customer service is provided.
General Duties
- Answering the phone/meet and greet visiting customers, directing them to the appropriate department and offering refreshments
- Assist with general product queries
- Assist with service & workshop bookings
- Customer waiting area kept in order inc. refreshments in plentiful supply
- Showroom support when necessary
- First aid and fire warden training
Sales Support
- Saturday showroom support when necessary (meet and greet, offering refreshments, helping where possible when a salesman is busy)
- Bank Holiday showroom support as above
- Showroom display vehicles appointed with relevant and up to date information
- Used car display kept in order
- Used car photographs
- Test drive assistance where necessary
Service Support
- Service appointment follow up calls ensuring customer is happy
- Providing cover for service reception when necessary (sufficient training supplied)
- Customer contact details maintained on database
What We Offer
- Competitive salary
- Full training and support
- 25 days holiday + bank holidays
- Company pension
- Death in service scheme
If you think you have what it takes, apply now by emailing your CV and cover letter to gareth.davies@yeomans.co.uk
Showroom Host employer: Yeomans
Contact Detail:
Yeomans Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Showroom Host
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yeomans Volkswagen Van Centre. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested.
β¨Tip Number 2
Practice your people skills! As a Showroom Host, you'll be the face of the company. Role-play with a friend or family member to get comfortable with greeting customers, answering queries, and providing top-notch service. The more relaxed you are, the better you'll shine!
β¨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itβs a great chance to reiterate why youβd be a fantastic fit for the team!
We think you need these skills to ace Showroom Host
Some tips for your application π«‘
Show Your Enthusiasm: When writing your application, let your enthusiasm shine through! We want to see that you're excited about the role and the chance to work with us at Yeomans Volkswagen. A positive attitude can really make your application stand out.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Showroom Host position. Highlight any relevant experience, even if itβs not directly in a showroom setting. We love seeing how your skills can transfer to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role. Remember, weβre looking for someone who can assist customers efficiently!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way to ensure your application gets to us directly. Plus, it shows youβre keen on joining our team at Yeomans Volkswagen Van Centre!
How to prepare for a job interview at Yeomans
β¨Know Your Volkswagen Products
Familiarise yourself with the range of Volkswagen vehicles and their features. This will not only impress your interviewers but also help you answer customer queries confidently.
β¨Practice Your Customer Service Skills
Since the role involves a lot of customer interaction, think about past experiences where you've provided excellent service. Be ready to share specific examples that highlight your enthusiasm and ability to assist customers.
β¨Dress the Part
Make sure to dress smartly for the interview. A professional appearance shows that you take the opportunity seriously and are ready to represent the brand well.
β¨Prepare Questions to Ask
Think of insightful questions to ask your interviewers about the team dynamics or the training process. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.