At a Glance
- Tasks: Engage with customers and manage vehicle bookings in a fast-paced environment.
- Company: Yeomans Hyundai & Mazda, a supportive workplace with growth opportunities.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and employee discounts.
- Other info: Opportunity for professional development through manufacturer-led training.
- Why this job: Join a dynamic team and deliver world-class customer service every day.
- Qualifications: Enthusiastic attitude and strong communication skills are essential.
The predicted salary is between 25000 - 30000 € per year.
We are looking to recruit a Service Advisor for our Service Department at Yeomans Hyundai & Mazda in Bexhill. Are you a driven, enthusiastic and motivated Service Advisor who thrives in a fast-paced environment and can deliver world‑class customer service? If you enjoy engaging with customers in a helpful, friendly and positive manner, this could be the perfect position for you.
Key Responsibilities
- Meeting and greeting customers in a friendly and courteous manner throughout the day
- Booking vehicles into the technical workshop
- Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time
- Providing exceptional customer service, including establishing customers’ onward travel arrangements, updating customers whilst their vehicle is in our workshop, handing over vehicles after service work and maintaining ongoing relationships
- Maintaining thorough product expertise and updating your knowledge through manufacturer‑led training
- Adopting a professional approach regarding the sale of repairs required
- Maintaining good housekeeping standards and orderly administration of your work
What can we offer you?
- Workplace pension (salary exchange option)
- 25 days holiday plus bank holidays
- Refer a friend rewards
- Discounted sales, MOT, products, parts & servicing
- Bonus scheme
Yeomans offers competitive salary, a supportive working environment with like‑minded individuals, as well as the opportunity to grow within the business. If this sounds like the position for you, apply for this exciting opportunity by sending your CV and cover letter.
Service Advisor employer: Yeomans
At Yeomans Hyundai & Mazda in Bexhill, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work environment. Our Service Advisors enjoy competitive salaries, generous holiday allowances, and opportunities for professional growth through manufacturer-led training, all while delivering exceptional customer service in a friendly atmosphere. Join us to be part of a team that values your contributions and rewards your hard work with bonuses and employee discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Get to know the company! Research Yeomans Hyundai & Mazda and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll be engaging with customers daily. Role-play scenarios with friends or family to boost your confidence and ensure you can handle any situation with a friendly and positive attitude.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider knowledge about the company culture and potentially lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Yeomans team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about the opportunity to engage with customers and provide them with top-notch service.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Service Advisor role. We love seeing specific examples of how you've delivered exceptional customer service in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Keep it friendly and professional, and make sure to mention why you’re drawn to Yeomans Hyundai & Mazda specifically. We want to know what makes you tick!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Yeomans
✨Know Your Stuff
Make sure you brush up on your knowledge about the automotive industry and the specific services offered by Yeomans Hyundai & Mazda. Familiarise yourself with common customer queries and the latest vehicle technologies to show that you're not just a people person, but also a knowledgeable advisor.
✨Practice Your People Skills
Since this role is all about delivering exceptional customer service, practice how you would greet customers and handle their inquiries. Role-play with a friend or family member to get comfortable with engaging in a friendly and positive manner, as this will be key during your interview.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through! Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your motivation and drive, which are essential traits for a Service Advisor.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows that you're genuinely interested in the position and eager to contribute to the team.
