At a Glance
- Tasks: Diagnose and repair vehicles while delivering top-notch customer service.
- Company: Join a dynamic dealership with a focus on quality and teamwork.
- Benefits: Competitive salary, bonuses, main dealer training, and career progression.
- Why this job: Be part of an exciting automotive industry and enhance your technical skills.
- Qualifications: Level 3 qualification and good communication skills are essential.
- Other info: Bring your own tools and a valid UK driving licence.
The predicted salary is between 30000 - 42000 £ per year.
An excellent opportunity has arisen for a Level 3 Qualified Technician to join our new Omoda & Jaecoo dealership in Littlehampton. We are looking for candidates with a passion for delivering the highest levels of customer service through the quality of their work. Ideally, the successful candidate will have previous franchise dealer experience in a similar role, have an eye for detail and be a team player. Current MOT licence would be a distinct advantage, although not essential.
Key Responsibilities
- Carry out diagnostic investigative work to identify & rectify faults
- Carry out all make servicing to manufacturer standards
- Conduct full vehicle examinations to identify non‑routine defects/faults
- Carry out Electronic Vehicle Health Checks and Video Health Checks
- Carry out vehicle road testing for diagnosis and to test repairs
- Work closely with Service Advisors ensuring they are kept informed of the progress of any work and fully briefed on work completed
- Ability to discuss technical issues directly with customers when required
- Obtain appropriate authorisation before completing any work
- Build and maintain a high level of technical competence for diagnosing and servicing vehicles and utilise regular training
Personal Requirements
- Relevant formal qualification
- Good communication skills and ability to explain technical information to colleagues and customers in an accurate and concise manner
- Passion for the industry and commitment to the development of your own technical knowledge and skills
- Customer centricity – keep the customer experience and safety in mind throughout the service, diagnosis and repair
- Team player – assist other technicians when the workshop is under pressure, and take ownership of any safety issues identified
- An eye for detail – thorough and able to work with defined processes and guidelines
- Quality focused with a ‘first‑time fix’ mentality
- Operate with integrity – Yeomans is built on trust
What We Offer
Professionalism, self‑motivation and good interpersonal skills are essential qualities, as is a full driving licence. In return, we offer a competitive salary with bonus, main dealer training, incentives and the opportunity to progress. Candidates will require their own tools and a valid UK driving licence.
How to Apply
If this sounds like the position for you, send your CV and cover letter to andy.franklin@yeomans.co.uk. To understand how we will process your personal information, please review our recruitment privacy policy here.
Level 3 Technician in Littlehampton employer: Yeomans
Contact Detail:
Yeomans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Level 3 Technician in Littlehampton
✨Tip Number 1
Get to know the company! Research Omoda & Jaecoo and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical explanations! Since you'll need to discuss technical issues with customers, make sure you can explain complex concepts in simple terms. This will not only impress your interviewers but also demonstrate your communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the dealership and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It shows initiative and gives you a better chance of standing out in the hiring process. Plus, it’s super easy!
We think you need these skills to ace Level 3 Technician in Littlehampton
Some tips for your application 🫡
Craft a Tailored CV: Make sure your CV highlights your relevant experience and qualifications for the Level 3 Technician role. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your previous franchise dealer experience!
Write a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the automotive industry and how you can contribute to our team. We love seeing candidates who are excited about delivering top-notch customer service.
Show Off Your Technical Skills: When detailing your experience, be specific about the diagnostic work you've done and any relevant qualifications, like your MOT licence. We appreciate candidates who can discuss technical issues clearly, so don’t hold back on your expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Yeomans
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle diagnostics and servicing. Be prepared to discuss specific examples from your previous experience, especially if you've worked in a franchise dealer environment. This will show that you have the expertise they’re looking for.
✨Customer Service Focus
Since delivering top-notch customer service is key for this role, think of instances where you’ve gone above and beyond for a customer. Be ready to explain how you communicate technical information clearly and concisely, as this will demonstrate your customer-centric approach.
✨Team Player Attitude
Highlight your ability to work well within a team, especially under pressure. Share examples of how you’ve supported colleagues in the past, as this will resonate with their need for a collaborative technician who can assist others when the workshop gets busy.
✨Attention to Detail
Prepare to discuss how you ensure quality in your work. Talk about your 'first-time fix' mentality and how you follow defined processes and guidelines. This will align perfectly with their requirement for someone who has an eye for detail and is thorough in their approach.