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For Companies At a Glance
- Tasks: Achieve sales targets and build strong customer relationships in the motor parts sector.
- Company: Join TPS Cornwall, a leading player in the motor parts industry.
- Benefits: Dynamic work environment with opportunities for growth and development.
- Other info: Must be eligible to work in the UK without sponsorship.
- Why this job: Be part of a passionate team driving success and delivering excellence.
- Qualifications: Experience in sales or customer service with excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Join our team at TPS Cornwall, we are a leading player in the motor parts sector. We are committed to delivering top-notch products and services, and we are seeking a dedicated Parts Sales Executive to contribute to our success. As a company that values innovation, collaboration, and customer satisfaction, we provide an exciting and dynamic work environment for our employees.
Job Purpose
The Parts Sales Executive is responsible for achieving sales targets, building lasting customer relationships, and providing expert knowledge and support. The role requires a professional representation of the TPS brand and a commitment to being a brand champion.
Key Responsibilities
- Achieve personal target KPIs and revenue objectives within the designated customer sets.
- Identify and recommend parts to meet customer sales requirements accurately.
- Utilise product promotions effectively to achieve specific targets.
- Identify and capitalise on upsell opportunities to contribute to overall sales growth.
- Stay updated on new or updated parts through training courses and regular information updates.
Customer
- Always provide high-level customer service.
- Build strong relationships with clients through regular phone and email interactions.
- Ensure a high level of service by understanding customer requirements, responding to requests, and providing expert advice.
- Efficiently handle trade customers visiting the TPS Centre.
- Resolve customer concerns or complaints professionally and promptly.
Internal
- Maintain accurate customer records in compliance with the Data Protection Act.
- Communicate credit status to customers in a timely manner.
- Handle customer complaints and disputes professionally and promptly.
Communication
- Assist, support, and liaise with the warehouse team and drivers to ensure excellent customer service.
- Collaborate with the Sales Manager and others to achieve sales targets.
- Provide feedback on customer comments to improve the overall customer experience.
Systems And Processes
- Handle incoming calls and customer enquiries within SLA and strive towards achieving centre KPIs.
- Ensure proper and accurate use of all systems (e.g., EKTA/vin-lookup) for searching and ordering parts.
- Complete all required documentation accurately and promptly.
- Maintain a clean, tidy, and efficient working environment.
Key Competencies
- Customer Experience
- Knowledge of the customer buying cycle
- Managing Self
- Operational Effectiveness
Experience And Knowledge
- Previous experience in a parts or distribution operation involving regular telephone contact with retail or trade customers, or experience in a fast-paced and/or telesales environment.
- Ability to build strong and trusting relationships.
- Excellent communication skills and telephone manner.
- Good IT skills.
- Demonstrates excellent attention to detail and accurate record-keeping.
If you're passionate about sales, customer satisfaction, and being part of a dynamic team, we invite you to apply for the Parts Sales Executive position at TPS Cornwall. Join us in driving success and delivering excellence in the motor parts sector.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application. To apply, please send your CV and covering letter to . To understand how we will process your personal information, please review our recruitment privacy policy here.
TPS Parts Sales Executive in England employer: Yeomans
Contact Detail:
Yeomans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPS Parts Sales Executive in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor parts sector and let them know you're on the hunt for a Parts Sales Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research TPS Cornwall and understand their products and services inside out. This way, you can show off your knowledge and passion during the interview, making you stand out as a candidate who truly gets the brand.
✨Tip Number 3
Practice your sales pitch! As a Parts Sales Executive, you'll need to demonstrate your ability to build relationships and upsell. Role-play with a friend or family member to refine your approach and boost your confidence before the big day.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our dynamic team at TPS Cornwall. Let's drive success together!
We think you need these skills to ace TPS Parts Sales Executive in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Parts Sales Executive role. Highlight any previous sales experience, especially in parts or distribution, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the motor parts sector and how you can contribute to our team at TPS Cornwall. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since this role involves a lot of interaction with customers, make sure to demonstrate your excellent communication skills in your application. Whether it’s through your writing style or by mentioning relevant experiences, we want to see that you can connect with clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our dynamic team!
How to prepare for a job interview at Yeomans
✨Know Your Products Inside Out
As a Parts Sales Executive, you'll need to demonstrate your knowledge of motor parts. Make sure you research the products TPS Cornwall offers and understand their features and benefits. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Customer satisfaction is key in this role, so be prepared to discuss your previous experiences in providing excellent service. Think of specific examples where you've gone above and beyond for a customer, and how you resolved any issues they faced. This will highlight your ability to build strong relationships.
✨Prepare for Sales Scenarios
Expect to be asked about how you would handle various sales situations. Practice responses to common scenarios, such as upselling or dealing with difficult customers. This will not only prepare you for the interview but also demonstrate your proactive approach to achieving sales targets.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.