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For Companies At a Glance
- Tasks: Be the go-to person for customers and manage parts efficiently in a dynamic automotive environment.
- Company: Join Yeomans Honda, a legendary brand with a supportive team culture.
- Benefits: Competitive salary, performance bonuses, training, and discounts on services.
- Why this job: Blend customer service and technical skills while making a real impact in the automotive industry.
- Qualifications: Experience in motor trade and excellent communication skills are essential.
- Other info: Enjoy a vibrant work atmosphere with opportunities for growth and development.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Are you a multi-tasking maestro with a passion for the automotive industry? We are looking for a versatile Aftersales Advisor to join our team in Churt. This isnât your standard "desk job". In this hybrid role, youâll be the bridge between our workshop and our customers, blending the technical precision of a Parts Advisor with the elite customer service of a Service Advisor. If you know your way around an EPC (Electronic Parts Catalogue) but also love the buzz of a busy service reception, youâll fit right in.
The Role: Best of Both Worlds
You will be the face and voice of our aftersales department, ensuring every Honda owner receives the "Power of Dreams" level of service.
As a Service Advisor, you will:
- Act as the primary point of contact for customers, from initial booking to customer collection.
- Translate "mechanic-speak" into clear, helpful updates for customers.
- Upsell relevant products and services (VHCs, service plans, and Warranties) with integrity.
- Maintain thorough product expertise and update your knowledge through manufacturerâled training, both in person and online.
As a Parts Advisor, you will:
- Manage parts stock levels and fulfil orders for both the workshop and retail customers.
- Utilise Honda systems to accurately identify and source components.
- Handle deliveries, returns, and core units with clinical efficiency.
What Weâre Looking For
- Motor Trade Experience: Previous experience in a UK franchised dealership (Aftersales, Service, or Parts) is essential.
- Communication Skills: You can handle a busy phone line and a faceâtoâface queue with a smile and a calm head.
- Tech Savvy: Familiarity with Dealer Management Systems (DMS) like Kerridge/RTC/Manufacturer systems.
- The Honda Mindset: A commitment to "Fixed Right First Time" and providing a premium customer experience.
- Local Knowledge: A full UK driving licence and a manageable commute to our Churt location.
Why Join Us?
- Competitive Salary: Basic + performanceâbased OTE.
- Training: Full Honda manufacturer training to keep you at the top of your game. Continuous Yeomans development training.
- Environment: Work with a legendary brand in a professional, supportive dealership atmosphere. A team of 15 passionate individuals focused on providing the best customer experience and maximising profitability.
What can we offer you?
- Refer a friend rewards
- Discounted sales, MOT, products, parts & servicing
- Yeomans offers competitive salary, a supportive working environment with like-minded individuals, as well as the opportunity to grow within the business.
If this sounds like the position for you, apply for this exciting opportunity by sending your CV and cover letter to ld.spooner@yeomans.co.uk.
Closing Date 03/05/2026
Location: Yeomans Honda, Churt
Salary: Competitive Salary
Aftersales Advisor in Worthing employer: Yeomans Limited
Contact Detail:
Yeomans Limited Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Aftersales Advisor in Worthing
â¨Tip Number 1
Get to know the company inside out! Research Yeomans Honda and understand their values, especially the 'Power of Dreams' philosophy. This will help you connect with the team during interviews and show that you're genuinely interested.
â¨Tip Number 2
Practice your communication skills! As an Aftersales Advisor, you'll be the face of the service department. Role-play with a friend or family member to get comfortable translating technical jargon into customer-friendly language.
â¨Tip Number 3
Show off your tech-savviness! Familiarise yourself with Dealer Management Systems (DMS) like Kerridge or RTC. If you can demonstrate your ability to navigate these systems, you'll stand out as a candidate who can hit the ground running.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows that youâre proactive and keen to join the team at Yeomans Honda in Churt.
We think you need these skills to ace Aftersales Advisor in Worthing
Some tips for your application đŤĄ
Show Your Passion for the Automotive Industry: When writing your application, let your enthusiasm for cars and the automotive world shine through. We want to see that youâre not just looking for any job, but that youâre genuinely excited about being an Aftersales Advisor with us.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight your relevant experience in aftersales, service, or parts. Use keywords from the job description to show us you understand what weâre looking for and how you fit the bill.
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Avoid jargon unless itâs relevant, and make sure your skills and experiences are easy to spot at a glance.
Apply Through Our Website: For the best chance of success, apply directly through our website. This helps us keep track of applications and ensures youâre considered for the role. Plus, it shows us youâre keen to join our team!
How to prepare for a job interview at Yeomans Limited
â¨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially about Honda and their products. Familiarise yourself with the Electronic Parts Catalogue (EPC) and any relevant Dealer Management Systems (DMS). This will help you speak confidently about parts and services during the interview.
â¨Show Off Your Communication Skills
As an Aftersales Advisor, you'll need to communicate effectively with customers and colleagues alike. Practice explaining technical terms in simple language. You might even want to role-play with a friend to get comfortable translating 'mechanic-speak' into customer-friendly updates.
â¨Demonstrate Your Customer Service Flair
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will show that you embody the 'Power of Dreams' level of service theyâre looking for.
â¨Be Ready to Upsell with Integrity
Understand the importance of upselling relevant products and services without being pushy. Think of ways you can present these options as genuine solutions to customer needs. Be prepared to discuss how you would approach this in the interview.