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- Tasks: Welcome customers, book vehicles, and ensure top-notch service delivery.
- Company: Join a family-owned business with a friendly atmosphere.
- Benefits: Competitive salary, pension options, and discounts on services.
- Why this job: Be the face of customer service and build lasting relationships.
- Qualifications: Excellent communication skills and a passion for customer care.
- Other info: Opportunity to grow in a dynamic and supportive team.
The predicted salary is between 28800 - 43200 £ per year.
Are you a driven, enthusiastic and motivated Service Advisor? Do you thrive in a fast-paced environment? Can you deliver world class customer service? Would you like the opportunity to work for a family owned business? We are looking to recruit a Service Advisor for our Service Department at Yeomans Nissan Eastbourne.
What will I be responsible for?
- Meeting and greeting customers in a friendly and courteous manner throughout the day.
- Booking vehicles into the technical workshop.
- Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time.
- Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their vehicle is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
- Maintaining thorough product expertise and updating your knowledge through manufacturer led training.
- Adopting a professional approach regarding the sale of repairs required.
- Maintaining good housekeeping standards and orderly administration of your work.
What can we offer you?
In return for your hard work as a Service Advisor, you will be offered a highly competitive salary package and a great range of benefits including:
- Workplace pension (salary exchange option)
- Refer a friend rewards
- Discounted sales, MOT, products, parts & servicing
Could this be the ideal role for me?
The successful Service Advisor will need to be smartly presented, conscientious and possess excellent communication skills. We are looking for an individual who is highly organised and efficient, whilst having the ability to build a rapport with our valued customers and develop strong and open working relationships with the wider team. We would love to hear from you if you feel you have the skills, aptitude, and attitude to be one of our Service Advisors.
Please email matt.clare@yeomans.co.uk.
Closing date 23/03/2026
Service Advisor employer: Yeomans Limited
Contact Detail:
Yeomans Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Yeomans Nissan Eastbourne. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their family-owned vibe.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll be the face of the company. Role-play common scenarios with a friend or family member to get comfortable with handling customer queries and complaints like a pro.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you’re smartly presented for your interview to reflect the professional image that Yeomans Nissan Eastbourne values.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're not just looking for a job, but that you're excited about the opportunity to be part of our team at Yeomans Nissan Eastbourne.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Service Advisor role. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our family-owned business!
How to prepare for a job interview at Yeomans Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry and the specific services offered by Yeomans Nissan. Familiarise yourself with common customer queries and the latest vehicle technologies to show that you're not just a pretty face but also a knowledgeable advisor.
✨Customer Service is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to build rapport and maintain strong relationships, which is crucial for a Service Advisor.
✨Practice Your Communication Skills
Since excellent communication is a must for this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you would greet customers and explain technical information in an easy-to-understand way.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and professionally for the interview. A polished appearance shows that you take the role seriously and are ready to represent the company well. Plus, it’ll boost your confidence as you walk into the room!
