Service Advisor β€” Customer-First Auto Care in Basingstoke

Service Advisor β€” Customer-First Auto Care in Basingstoke

Basingstoke Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
Yeomans Limited

At a Glance

  • Tasks: Assist customers with their auto care needs and manage service bookings efficiently.
  • Company: Join Yeomans Limited, a customer-first auto care company in Basingstoke.
  • Benefits: Enjoy a competitive salary, 25 days holiday, and ongoing training opportunities.
  • Other info: Dynamic work environment with a focus on continuous learning.
  • Why this job: Be part of a team that prioritises customer satisfaction and professional growth.
  • Qualifications: Minimum 2 years experience in the motor trade and a UK Full Driving Licence.

The predicted salary is between 25000 - 32000 Β£ per year.

Yeomans Limited in Basingstoke is seeking a motivated Service Advisor to join their team. The ideal candidate should be customer-focused, able to manage multiple bookings, and possess excellent communication skills. This full-time position requires a minimum of 2 years experience in the motor trade and a UK Full Driving Licence.

Employees can expect benefits such as:

  • Competitive salary
  • 25 days holiday
  • Ongoing training

Service Advisor β€” Customer-First Auto Care in Basingstoke employer: Yeomans Limited

Yeomans Limited is an excellent employer located in Basingstoke, offering a vibrant work culture that prioritises customer satisfaction and employee development. With competitive salaries, 25 days of holiday, and ongoing training opportunities, we empower our Service Advisors to thrive in their roles while enjoying a supportive team environment that values communication and collaboration.

Yeomans Limited

Contact Details:

Yeomans Limited Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Service Advisor β€” Customer-First Auto Care in Basingstoke

✨Tip Number 1

Get to know the company! Research Yeomans Limited and their customer-first approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and effectively. Role-play with a friend or family member to get comfortable discussing your experience and how it relates to the job.

✨Tip Number 3

Show off your multitasking abilities! Be ready to share examples of how you've successfully managed multiple bookings or tasks in previous roles. This will demonstrate that you can handle the fast-paced environment at Yeomans Limited.

✨Tip Number 4

Apply through our website! We make it easy for you to submit your application directly, and it shows that you're proactive. Plus, keep an eye on our site for any updates or additional opportunities that might pop up!

We think you need these skills to ace Service Advisor β€” Customer-First Auto Care in Basingstoke

Customer Focus
Communication Skills
Booking Management
Motor Trade Experience
UK Full Driving Licence
Time Management
Problem-Solving Skills

Some tips for your application 🫑

Show Your Customer Focus:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills.

Tailor Your CV:Don’t just send out the same CV for every job. We recommend tailoring your CV to match the Service Advisor role at Yeomans Limited. Use keywords from the job description to make it clear you’re a perfect fit!

Keep It Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the best candidate for the position.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Yeomans Limited

✨Know Your Stuff

Make sure you brush up on your knowledge of the motor trade. Familiarise yourself with common customer queries and the services offered by Yeomans Limited. This will show that you're genuinely interested in the role and can handle customer interactions confidently.

✨Showcase Your Communication Skills

As a Service Advisor, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play some scenarios with a friend to get comfortable with handling customer inquiries and managing bookings.

✨Demonstrate Customer Focus

Prepare examples from your past experience where you went above and beyond for a customer. Highlighting your customer-first approach will resonate well with the interviewers and show that you align with their values.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.