Senior National Account Manager - Waitrose

At Yeo Valley, we’re passionate about nurturing and nourishing people and the planet by making great food the right way, forever. We are on the lookout for a Senior National Account Manager to join our Retail Sales team. Reporting directly to the Head of Customer, you will be responsible for planning, developing, and implementing a customer strategy that supports the deliverance of the Yeo Valley strategic plan supported by a long-term customer supply agreement. You will be responsible for the formulation and delivery of individual account objectives aligned to the overall Yeo Valley aims. As a senior member of the sales team, you will lead by example, setting standards others aspire to whilst delivering your budgeted KPI’s.

Responsibilities

• Positively raise the profile of the Yeo Valley business within your customer(s) through establishing and maintaining a strong set of relationships with key external stakeholders.
• Motivate and lead the cross functional customer team.
• Support the creation of a consumer-led long term own label development plan, capturing key trends, and working closely with the development team.
• Create a clear customer vision, strategy, and joint business plan to deliver Yeo Valley’s budgeted sales, MGP and market share.
• Work closely with marketing to deliver Yeo Valley & Collective branded NPD launches, achieving targeted distribution, volume, sales and MGP.
• Assume full responsibility of the customer(s) P&L. Formulating a budget, regularly monitoring performance vs budgeted objectives, identifying risk, and taking corrective actions where necessary.
• Lead on sharing relevant market and customer insight with key internal stakeholders.

The working hours for this role are full time (40 hours per week) Monday - Friday and the role is based at our Blagdon HQ offices. Whilst we operate with flexible working principles, we expect our co-owners to be present in the office 2-3 days a week.

Qualifications

• Multiple-Grocer Account Management experience.
• Strong negotiation and influencing skills.
• Demonstrates strong analytical, critical thinking and problem solving skills.
• Proven collaborator and communicator.
• Ability to interface and demonstrate leadership both internally and externally.
• Demonstrates commitment to building strong business relationships with customers.
• Excellent presentation and communication skills, both written and verbal.
• Able to work to tight or challenging deadlines.
• Self-motivated and adaptable; able to juggle multiple priorities.
• Numeracy, literacy and presentation skills including use of Microsoft standard suite.
• Good understanding of supply chain risks and risk management techniques.

Why join us

We’re independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK’s major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1700 staff and produce more than 25% of the UK’s packaged yogurt. We’re sure you don’t need convincing, but there’s a whole host of benefits that we offer including:

• 25 days’ holiday, plus bank holidays.
• Non-contributory pension scheme.
• Life cover.
• Healthcare cash back plan.
• Cycle to work scheme.
• Subsidised Yeo Valley products and services.
• Preferential rates with our partners.
• Annual bonus (as part of the Employee Benefit Trust, based on company performance for the year).
• Learning and development opportunities; we’re committed to ensuring all of our employees have the chance to grow.

Our closing dates are a guide for when the application window should close, although we may close the advert sooner if we can. So, we recommend you get your application in straight away – and don’t miss the opportunity to join us! Unfortunately, we’re not able to provide employment sponsorship to candidates at this moment in time. Please note that Yeo Valley do not accept speculative agency applications; we will only accept applications from preferred suppliers that have been submitted to us via our recruitment portal at the point of instruction.